Reviews (1,609)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.

November 8, 2024

The team have put in a lot of work to get this working exactly as we wanted! There were some complexities when moving over to a new theme but they worked tirelessly to get any issues resolved ! Thanks to all the team, great app which supports our complex requirements :)

A7 EUROPE
Ireland
6 months using the app
Staytuned replied November 11, 2024

Hey there A7 EUROPE and team!

Thank you so much for your kind feedback! We appreciate your recognition of our team's dedication to support, and we are very thankful for ...

January 27, 2025

Great customer service! Extremely high level of knowledge and understanding of the application and also how to fix the issue I was having.

Envol
Australia
7 days using the app
Staytuned replied January 30, 2025

Hey there Envol team!

Thank you for your kind words! We're delighted to hear our team provided knowledgeable and effective support.

If you ever need further assistance, we’ ...

February 7, 2025

Great customer support - fast and efficient fixes.

Moto Lounge
Denmark
Almost 4 years using the app
Staytuned replied February 10, 2025

Hey there Moto Lounge and team!

Thank you for your kind words! We're thrilled to hear that our support team provided fast and efficient assistance.

If you ever need anything ...

February 10, 2025

Ron Mitre helped me perfect with the adjustments on my store, he did exactly what i asked him

Italova.it
Netherlands
About 1 month using the app
Staytuned replied February 12, 2025

Hi Italova.it and team!

Thank you for your wonderful review! We're so glad Ron was able to assist you perfectly and make the adjustments just as you wanted.

If you ever need ...

February 14, 2025

Their support is amazing

BraTopia
Canada
Almost 2 years using the app
Staytuned replied February 18, 2025

Hey BraTopia and team!

We're glad that our support team was able to help you out! We pride ourselves in the customer experience we provide and we're thrilled to hear your ...

November 13, 2024

This is the second store that we run with Kiwi Size Chart, very useful and easy to configure ! Recommender is a huge plus to have !

Beau-fils
Belgium
About 1 year using the app
Staytuned replied November 15, 2024

Hi Beau-fils team!

Thank you so much for your amazing review! We’re thrilled to hear that Kiwi has been helpful for both of your stores. We really appreciate your support.

...

January 15, 2025

They helped me a lot with locating the size chart location

Bavas
Netherlands
3 months using the app
Staytuned replied January 17, 2025

Hi there Bavas team!

Thank you for your review! We’re glad our team could assist you with placing your size chart.

If you need any further help, don’t hesitate to reach out! ...

January 24, 2025

Took me 1.5 hours to try to move the chart and I struggled so much. I asked for help and it was fixed in 5 minutes. Definitly worth it!

Revulla
Netherlands
About 2 months using the app
Staytuned replied January 27, 2025

Hi there Revulla team!

Thank you for the great review! We're sorry you had a tough time at first, but we're so glad our team could resolve it quickly for you. Your patience ...

January 16, 2025

The support has helped me really well.

SQUARE24
United Kingdom
2 months using the app
Staytuned replied January 17, 2025

Hi there SQUARE24 team!

Thank you for your review! We’re happy to hear our support team was able to assist you effectively.

If you need help with anything else, you know ...

November 26, 2024

Great customer service! Impressed by efforts of the developers and support team to solve my issue! The app works well, easy to set up. Highly recommended!

Steel 'N' Feel
Vietnam
3 months using the app
Staytuned replied November 28, 2024

Thank you for your fantastic review! We’re so glad to hear you had a great experience with our customer service and support team.

Your recommendation means a lot to us! If ...