Reviews (1,533)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient customer support, making setup and navigation easy. They value the customization options that allow for a professional presentation of size charts, enhancing the shopping experience in fashion stores. The app's compatibility with various themes and multiple languages, along with features like importing size charts from Excel or photos, are noted as significant time-savers.

October 13, 2024

O melhor aplicativo Shopify para Size Chart

Orion b
Brazil
8 months using the app
Staytuned replied October 15, 2024

Hi Orion b and team!

Thank you so much for your kind feedback, this helps us a lot.

Please feel free to reach out to us if you need any help! Thank you for choosing Kiwi!

Edited November 15, 2024

the app does what it needs to do. Very good customer service

VincentoToronto
Poland
18 days using the app
Staytuned replied November 11, 2024

Thank you for the 5-star review VincentoToronto and team! We appreciate your support.

November 20, 2024

Staff is quick to respond and happy to help. I can't find better service & app

Satin And Bloom
Netherlands
About 1 month using the app
Staytuned replied November 22, 2024

Hi Satin And Bloom team!

Thank you so much for your kind review! We’re thrilled to know our team has been able to provide the support you need. Your feedback motivates us to keep delivering the best service possible.

Please let us know if there’s anything else we can assist you with!

November 19, 2024

Excellent application that meets all needs, and very responsive and efficient customer service. I highly recommend it!

lasanderss.store
France
7 days using the app
Staytuned replied November 21, 2024

Hey there lasanderss.store and team!

Thank you for your kind words! We’re delighted to have been able to support you and contribute to your success. Your recommendation motivates us to keep improving and delivering the best experience possible.

Please let us know if there’s anything else we can do for you!

August 19, 2024

The app’s customer support is fantastic. They always take the time to understand my issues and think along with me to find the best solution. Every problem I’ve had has been quickly and effectively resolved. It’s great to know I can rely on them!

Van Tuyl
Netherlands
4 months using the app
Staytuned replied August 20, 2024

Hi there Van Tuyl and team!

Thank you so much for the wonderful review! We're glad that you had an amazing experience with our support team. We'll make sure that they are recognized for their hard work.

If you need further assistance, you know where to reach us!

August 15, 2024

Good app, does have a learning curve and it can look overwhelming at first. But they got litteraly everything you need and the support is great with assisting! Once you get the hang of it, you wont want anything else. this app is a MUST have for fashion stores!

MRKseasons
Netherlands
5 months using the app
November 29, 2024

This app is among the top 3 best apps available on the Shopify App Store. The customer support is excellent, and the size charts themselves are incredibly useful.

Elena Corsi
Italy
2 days using the app
Staytuned replied December 1, 2024

Hi there Elena Corsi and team!

Thank you for such high praise! Being ranked among your top apps means the world to us.

If you ever need assistance, we’re always here to help!

October 7, 2024

Great app to simply add size charts to your pages

Glass Cranks
United Kingdom
26 days using the app
Staytuned replied October 8, 2024

Hi there Glass Cranks and team!

Thank you so much for taking the time to share the experience you had with our app. Your review helps us a lot.

If you need any help, please don't hesitate to reach out to us!

September 14, 2024

I used Kiwi Sizing to display size charts on my Shopify store, and while the app functions basically as advertised, their pricing model leaves much to be desired. On principle, I have disabled from my store and will be removing the app.

The Ultimate Plan starts at $12.49 USD monthly, which seems reasonable until you delve into the fine print. They charge extra fees based on the number of web orders you receive:

$0 extra for less than 100 orders
$5 extra for 100–500 orders
$20 extra for 500–2,000 orders
$60 extra for 2,000–6,000 orders
$120 extra for 6,000–10,000 orders
$200 extra for 10,000–20,000 orders
$350 extra for more than 20,000 orders

To put it into perspective, it's like hiring a plumber to fix your pipes, and then being charged not just for the repair, but also an ongoing monthly fee based on how much water you use afterward. It doesn't make sense to pay perpetually—and increasingly—as your usage grows for a service that was set up once.

Furthermore, a sizing chart is just one of many factors that contribute to the success of an online store. Even the world's best sizing chart won't boost sales if the site has poor products or a bad user experience. It feels inappropriate for Kiwi Sizing to implement a pricing model that scales with my store's success, almost as if they're taking credit for increased sales that result from a multitude of other efforts.

While I appreciate the functionality of Kiwi Sizing, I can't recommend it to other store owners who are mindful of scalable and fair pricing. Unless they reconsider this approach, I'd advise looking for alternative solutions that offer transparent and reasonable pricing without tying costs to your store's performance.

Pugglez
Australia
14 days using the app
Staytuned replied September 16, 2024

Hi there, Thanks for this super thoughtful feedback. We are actually going to review our pricing soon, and. I'd love to be able to talk to you 1:1 to get more of your feedback on how we can improve it. I will reach out to your email to see if you are open to this. Again, thanks for sharing this feedback on our pricing -- we really appreciate the time you took to detail out your thoughts.

-Lauralynn

September 18, 2024

Nice tool for size chart

bearhouseindia
India
8 months using the app
Staytuned replied September 20, 2024

Hey there bearhouseindia and team!

Thank you so much for appreciating our app! We're glad that you liked it and we are grateful for your wonderful feedback.

If you have any questions about the app or need any help, please don't hesitate to reach out to us. Thank you for choosing Kiwi!