Reviews (1,551)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy setup. They praise the exceptional customer support for quick and effective responses. The app is valued for simplifying the size-finding process, especially beneficial for fashion retailers, with features like Excel import and customizable options. It also maintains functionality across various apps and themes, enhancing business operations with professional-looking size charts.

January 23, 2024

Install recently. Very confusing to configure, few tutorial videos. I saw in a store how they configured it, I liked it, so I installed it. But I was able to do a part alone, the SIZE CALCULATOR part does not appear to me nor does it appear in INCHES. Support sometimes responds and doesn't solve anything. They always ask me the same thing, I answer them, I send images, a link to a Store showing what I need and they explain it to me and no solution so far

Cyclist's Corner
Portugal
1 day using the app
Staytuned replied January 24, 2024

Thank you for your review. I am the CEO Serge of the company that owns Kiwi and I will be reaching out to you to help directly to help and make sure that we have this resolved ASAP. We want Kiwi to be the best in class size chart across all of ecommerce and want to make sure this gets fixed ASAP. Also, I am a big cyclist, so I want to learn more about what you are selling!

June 3, 2024

The app is definitely recommended. significantly increases the quality of my webshop.

Modeva
Netherlands
About 1 month using the app
Staytuned replied June 5, 2024

Hi Modeva team!

Thank you so much for recommending our app! We appreciate your review and we are thrilled to hear that we helped increase the quality of your store.

If you need any help or have questions, please don't hesitate to reach out to our team!

May 10, 2024

Good and easy to use

WAVELENGTH JEWELRY
Sweden
6 months using the app
Staytuned replied May 14, 2024

Hi WAVELENGTH JEWELRY!

We're honored to receive your feedback! Thank you so much for your kind words, this helps us a lot!

April 20, 2024

Does this size chart app really take a percentage of your sales?

DSPLN KIMONOS
United States
14 days using the app
Staytuned replied April 22, 2024

Hey there DSPLN KIMONOS!

If you need any help or have any questions, please reach out to our support team by clicking on the chat widget. We'd be glad to help you out!

January 7, 2025

A very user-friendly app with plenty of configurable options. The customer support is incredibly responsive and helped me resolve my issue quickly. Highly recommended!

PETRALO
Canada
1 day using the app
Staytuned replied January 8, 2025

Hi there PETRALO team!

Thank you for your wonderful review! We’re delighted to hear that you found the app intuitive and that our support team was able to assist you quickly.

Please don't hesitate to reach out to us if you need help with anything else!

September 9, 2024

good

Fabru
India
12 minutes using the app
Staytuned replied September 10, 2024

Thank you for your kind review Fabru team! We're thrilled to hear that you liked the services that our app provides.

August 3, 2024

OTTIMO

AM kleidung
Italy
4 months using the app
Staytuned replied August 5, 2024

Thank you for the 5-star review AM kleidung and team! Your support takes us a long way, we really appreciate it.

August 29, 2024

facil de usar

Kapoia
Colombia
3 days using the app
Staytuned replied August 30, 2024

Hey there Kapoia team!

Thank you so much for your kind feedback! We work hard to ensure that you have a hassle-free experience with our app and we're glad that you liked it!

If you need any help, please don't hesitate to reach out to us!

June 23, 2024

This app is tough love - SO NOT SHOPIFY FRIENDLY but its good

Esova London
United Kingdom
3 days using the app
Staytuned replied June 24, 2024

Hi Esova London and team,

Sharky here, I'm one of the Team Supervisors for Kiwi.

Can you tell us more about your experience? What specific part of our app did you have challenges with? Your feedback is important to us as it helps us continue to improve our app.

We hope to hear from you soon!

July 9, 2024

The app seems to have all the features I need and it's really easy to use; however, everything is very slow to load and change.

Stitch & Smile
United Kingdom
About 2 hours using the app
Staytuned replied July 17, 2024

Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email to see if there's anything we can do to improve and hopefully fix the situation. We made some recent changes to improve speed and performance - I'm hoping that would solve your main headache.

Hannes Bez | Director of Customer Experience