Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient size charts, and customization options. The size recommender feature is generally well-received, despite occasional accuracy issues. Customer service is often praised for its prompt and effective responses. The free plan is valued for its features and ease of use. Merchants also commend the app's seamless integration with Shopify stores and its professional look.

March 27, 2024

Lorent Baldini
France
6 minutes using the app
Staytuned replied March 28, 2024

Hi there! It looks like you're unhappy about your experience with Kiwi, but we're not sure what the problem is. We don't have any support tickets for your store. I'll reach out to you by email - we'd really love to help!

Hannes Bez | Director of Customer Experience

September 19, 2023

YioYee
United Kingdom
About 7 hours using the app
Staytuned replied September 21, 2023

Thanks for the honest feedback. Were you upset about something within the app? It's important for us to understand what your issues were so we can improve our services for everyone, but we unfortunately don't have a record of any contact with you. I would be very grateful if you could let us know what we could be doing to create a better experience for you and our other customers.

Regards,

Hannes Bez - Director of Customer Experience