Reviews (828)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing size-related returns and increasing customer satisfaction. It allows for the creation of customizable size charts that integrate smoothly into product pages. The size recommender feature is praised for its clean design and effectiveness. Merchants appreciate the responsive customer support, user-friendly setup, and the app's reliability. It's considered essential for clothing retailers to enhance shopping experiences.
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The charts are so useful to my customers. I had an issue where I wanted to move where the chart is displayed; Kiwi support sorted this out very quickly. This app comes highly recommended
Hi Om-Style team!
Thank you for your wonderful review! We're so glad to hear the size charts are helping your customers and that our support team could quickly assist with your display adjustment. We appreciate your recommendation!
If you need help with anything else, you know where to reach us!
I had an issue getting the size chart to show after changing my theme. I asked for help and they set things up for me the way that I wanted quickly. With it being the weekend I thought I would have to wait until Monday and that wasn’t the case. I 100% recommend!
Hi there Projects817 LLC and team!
Thank you for the wonderful review! We’re so glad our team could quickly set things up for you, even over the weekend. Your recommendation means the world to us!
If you ever need anything else, you know where to reach us!
Arci was very professional and prompt in answering my questions and guiding me through the process. Moreover, he went to extra lengths to setup things and showed me in depth tutorials
Hi Chic Laurent and team!
Thank you for taking the time to share the experience you had with Arci! We're glad that he was able to help you out and provide in-depth tutorials.
If you need help with anything else, you know where to reach us!
The tech support team is very knowledgeable, fast and efficient! I have reached out to them twice now and they solved my issues fast.
Hey there Linen Effect and team!
Thanks so much for the great feedback! It's awesome to hear the support team came through quickly and effectively both times. Your experience highlights the consistent, reliable help merchants can count on.
If you need help with anything else, you know where to reach us!
Great service! They helped customize my mobile view so there was more above the fold.
Appreciate the great review Axe Threads and team! Optimizing your mobile view for better above-the-fold visibility is a smart move, and we're glad the team could tailor it to your needs.
Arci was able to assist and help me in a very fast timely manner and clear up all of the problems I was having. He went an extra step and created a loom video to explain the steps. Awesome customer service and Arci was great!
Hi Rovian team!
Thanks for sharing your experience! Arci’s dedication to creating a Loom video and resolving your issues quickly really reflects the level of support we strive to provide. We're glad he made a difference!
If you need further assistance, you know where to reach us!
Does exactly what I need and has saved me several times with customers when they are ordering. I hear a lot how they love to be able to see sizing for the items they are purchasing.
Hey base5280 and team!
Thank you for your fantastic review! We're thrilled to hear the app has been a reliable tool for you and that your customers love the sizing feature. Helping you create a smooth shopping experience is what we strive for!
If you need any help or have questions, please don't hesitate to reach out to us!
Client service is awesome! I am really happy with the app.
Hi there Ohmamá Ropa de Maternidad and team!
Thank you for the kind words! We're glad to hear the app is working well for you and that the client service made a positive impact. Your feedback helps highlight the value of both the tool and the support behind it.
Please don't hesitate to reach out if you need help with anything else!
Arci helped me out admirably. Patient and got the job done flawlessly. Thank you so much.
Hi Nuefashion and team!
We really appreciate your kind words! We're glad that Arci was able to help you out.
Please feel free to reach out if you need help with anything else!
It's easy to use for the most part. However, you cannot copy and past sizes like 23-34" if the Table Unit Conversion is set. I also wish that the filter bar didn't reset randomly. It'd be nice to filter by brand/product type/tag.
Thank you for your feedback. We truly appreciate it. Our team has reached out to you directly to offer assistance and clarify a few things.
For the unit conversion, the app automatically converts measurements when enabled, which prevents pasting specific values. However, a simple workaround is to temporarily turn off unit conversion, paste your size range, and then turn it back on.
Regarding filtering, the Product section is designed to show which size charts are matched to your products. The best way to find a specific product is to copy the product title, paste it into the search bar, and select it to see all related charts.
We're happy to help with any concerns you have. Please let us know if there's anything else we can do!
- Kiwi Management Team