Reviews (1,540)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy setup. They praise the exceptional customer support for quick and effective responses. The app is valued for simplifying the size-finding process, especially beneficial for fashion retailers, with features like Excel import and customizable options. It also maintains functionality across various apps and themes, enhancing business operations with professional-looking size charts.

May 13, 2024

otimo

LESTYK
Brazil
15 days using the app
Staytuned replied May 14, 2024

Hey there LESTYK team!

We're glad to hear that you're enjoying our app! It makes us proud that you called our app excellent, thank you for your kind feedback.

If you need assistance, please don't hesitate to reach out to our support team!

April 27, 2022

Tienen un excelente servicio al cliente, solucionaron mi problema rápidamente, además de darme consejos para mejorar la aplicación. Es una buena aplicación

Shyla | Conserva tu magia
Mexico
Over 4 years using the app
Staytuned replied May 3, 2022

¡Muchas gracias! Como equipo, tratamos de responder lo más rápido posible y resolver sus preguntas lo mejor que podemos. Después de todo, ¡sabemos que tienes mucho trabajo por hacer! (disculpe las frases extrañas, estamos usando el traductor de Google)

February 2, 2023

Fairly easy to use. It takes some learning but nothing too crazy. Customer service is great at helping out. So far so good :)

ISTO.
Portugal
Over 4 years using the app
Staytuned replied February 3, 2023

Thanks for the kind words! If you need more help or are just looking for some tips and tricks, please touch base with our support team again - Dan, Ron, and Rayan love putting their expertise to good use. Cheers!

February 19, 2024

so easy and simple to install and use

Sund & Sunee
United States
10 minutes using the app
Staytuned replied February 21, 2024

Hey there Sund & Sunee team!

We're glad to be able to provide you with seamless services for your Size Chart and Recommender needs!

Please feel free to reach out if you need any kind of assistance. Thanks for choosing Kiwi!

April 4, 2023

the team is pretty helpful and kind, we have been using the app for a long time now and everything is going well.

Stockholm Co.
Mexico
Over 4 years using the app
Staytuned replied April 4, 2023

Thank you for your kind words. Ron had a great time helping you out! We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!

May 23, 2023

Great functionality, great customisation options and always great service whenever we need a helping hand. Would recommend.

Runderwear™
United Kingdom
About 4 years using the app
Staytuned replied May 23, 2023

Thank you for choosing our app! We are extremely delighted to hear your feedback, these kinds of reviews really make our day!

Please don't hesitate to reach out to us if there is anything else you might need help with. Cheers!

January 17, 2022

Great app, great customer support. The sizing recommender is very helpful and customers get a lot out of it

Threyda Art and Apparel
United States
Almost 4 years using the app
Staytuned replied February 14, 2022

Thanks so much for the glowing review! I have lots of friends who love their Threyda gear - it makes me happy to hear we're playing our part in strengthening your business.

April 26, 2023

Their customer support is swift, communicates well, and very helpful. We had issues onboarding a new size chart and the team quickly implemented and set it up for us. Been using their app for years and would highly recommend it.

MIZIZI
United States
Over 3 years using the app
Staytuned replied April 26, 2023

Thank you for taking the time to submit this amazing review! Our service goal is to go above and beyond for our customers. It's great when we get the chance to do that, but it's even better when we get such enthusiastic recognition for our efforts!

Please touch base with us again if you need anything else.

January 2, 2023

Awesome app with tons of features. Has really helped curb returns for sizing issues as well as increase orders due to giving my customers more confidence in their size selections. Great customer service as well! Prompt and professional.

WESTON JON BOUCHÉR
United States
Over 3 years using the app
Staytuned replied January 3, 2023

Thanks so much for this fantastic review! Reducing the need for (and stresses of) returns is one of the core business cases we try to solve for our customers, so we're very happy to hear this feedback. Please touch base whenever you need help again - Ron and Daniel and the rest of the Kiwi team are always standing by and ready to go!

January 13, 2024

Good

Leo Prince
Croatia
About 17 hours using the app
Staytuned replied January 15, 2024

Hey there Leo Prince and team!

Thank you for taking the time to leave a 5-star review, this helps a lot.

Please let us know if you need any help!