Reviews (1,609)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.

December 22, 2023

Keep on getting asked to leave a review after every single click on the save button... So here I am, leaving a review, hope you are happy.

Elsenfair
United States
About 1 hour using the app
Staytuned replied December 28, 2023

Thank you for this direct and honest feedback. We hear you loud and clear and will be working to improve this experience ASAP.

Hannes Bez | Director of Customer Experience

May 17, 2024

VOGUE
Canada
3 months using the app
Staytuned replied July 17, 2024

Hi there! We've tried to reach out to you several times over the past few weeks to get more information about the problems you're facing with Kiwi, but we don't seem to be ...

March 27, 2024

Lorent Baldini
France
4 months using the app
Staytuned replied March 28, 2024

Hi there! It looks like you're unhappy about your experience with Kiwi, but we're not sure what the problem is. We don't have any support tickets for your store. I'll reach ...

September 19, 2023

YioYee
United Kingdom
10 months using the app
Staytuned replied September 21, 2023

Thanks for the honest feedback. Were you upset about something within the app? It's important for us to understand what your issues were so we can improve our services for ...