Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and easy setup. They praise the exceptional customer support for quick and effective responses. The app is valued for simplifying the size-finding process, especially beneficial for fashion retailers, with features like Excel import and customizable options. It also maintains functionality across various apps and themes, enhancing business operations with professional-looking size charts.
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Such a great experience with customer support! They were super fast, explained everything clearly, and fixed the issue in no time. Really made my day!
Nice and easy to use
Hi there Secret Strangle Club!
Thank you so much for taking the time to leave us a review! We're glad to hear that you had a hassle-free experience setting up our app in your store.
If you have any questions or need help, please don't hesitate to reach out to us!
Facile da utilizzare e minimal, le tabelle delle taglie assumono tutto un altro aspetto con quest'app. Molto più pulite e leggibili al posto di una semplice immagine. La consiglio!
Hi there IleniaVerona and team!
Thank you so much for your feedback! We’re glad that our app has been a valuable addition to your store.
Please let us know if there’s anything else we can do to assist you! Thank you for choosing Kiwi!
the size chart can not be synced when you try to open a new store.
Thank you for your frank review.
We're sorry to hear that you had trouble with syncing the size chart in your new store. Our team will be reaching out to help resolve this as quickly as possible.
- Kiwi Management Team
Just started but the app so far is easy to navigate. Thanks!
Hi Eliana’s and team!
Thank you for leaving a 5-star review! We're glad that you had a great experience with our app.
If you have any questions or need help, please don't hesitate to reach out to us!
Great app - simple to use as a first timer!
Hi there SWELT. team!
Thank you so much for your feedback! We're glad to hear that it was easy for you to set up our app. We work hard to keep our app simple and straightforward.
If you need help with anything, please don't hesitate to reach out to us!
This app is perfect. Allows me to easily edit size charts as well as show them in both metric and imperial. Customer support was also incredibly helpful.
Hi Raven Fightwear and team!
Thank you so much for the detailed review! This helps small businesses like us a lot and we are grateful for your support.
Please don't hesitate to reach out to us if there's anything you need help with!
Solicité ayuda y me atendieron muy rápido y me aclararon de manera super práctica mi duda. Recomendado 100%
Thank you for your fantastic review! We’re so glad we could assist you quickly and provide a clear solution to your question. Your recommendation means a lot to us!
If you ever need help, we’re always here for you. Thank you for choosing Kiwi!
7/29 Edit: Their manager reached out to me and was able to fix the issue. Communicates much clearly and succinct relative to previous support experience
My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.
I'm happy we were able to connect with you and resolve your issues. I'm so sorry about your initial poor experience with us - thank you for being gracious enough to give us a chance to make things better!
Hannes Bez | Director of Customer Experience
very helpful
Thank you for your kind feedback Novara-Capetown and team! Your support is highly appreciated.