Reviews (800)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing size-related returns and boosting customer satisfaction with clear sizing information. It features a user-friendly interface that allows for the creation of customizable size charts, seamlessly integrated into product pages. The size recommender is particularly effective. Merchants also praise the reliable performance, straightforward setup, and responsive customer support, making it a valuable tool for optimizing online shopping experiences.
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Good app, does have a learning curve and it can look overwhelming at first. But they got litteraly everything you need and the support is great with assisting! Once you get the hang of it, you wont want anything else. this app is a MUST have for fashion stores!
Fantastic app! I've had a great experience using it so far. Daniel provided super fast and friendly support, helping me out with any questions I had. The app works seamlessly and has really enhanced my store. Highly recommend!
Hey there K'mana London and team!
Thank you so much for sharing your wonderful support experience with Bunny! We're glad that he was able to quickly provide the answer you needed.
If you need help with anything else, you know where to reach us!
a big shout to Ron Mitre, he was so helpful, so patient while helping me! thank you so much mate! Kiwi Size Charts a must download app, it is the perfect app one can ask for!
Hi HOUSE OF SK and team!
Thank you for your fantastic review! We’re so glad to hear that Ron provided such helpful and patient support. We’ll be sure to pass along your kind words! Thank you so much for the recommendation!
If you need help with anything else, please feel free to reach out!
super service! snelle reactie en goede hulp tot mijn probleem was opgelost
Hey there Loungewear Club!
Thank you for your wonderful review! We're glad you’re happy with our fast and helpful service.
Please let us know if we can assist you with anything else!
I have been facing an ongoing issue with the size chart integration on my website, and despite reaching out to Kiwi’s support team numerous times, the problem has yet to be resolved. Each time, I’m told the issue is fixed, only to find out it isn't. As a business owner running a clothing brand, an accurate size chart is critical for my customers, especially since over 50% of them use iOS devices, where the chart doesn't display correctly.
This technical glitch has severely affected my conversion rate and sales, costing me thousands in ad spend. Despite countless assurances that the matter has been escalated, it remains unresolved, showing a complete lack of genuine support. My patience is beyond tested, and I cannot recommend Kiwi's services due to their inability to fix this basic yet crucial feature. Proceed with caution if you're relying on them for an essential part of your e-commerce setup.
Thank you for your honest feedback. We understand the inconvenience this may have caused your business. Our team will be reaching out immediately to ensure this issue is fully resolved.
- Kiwi Management Team
good
Thank you for the 5-star review Maya Mode and team! We appreciate your support.
Just perfect, easy to use, many settings to adapt the look and functions, just great, thanks!
Hey there Tags Alpargatas and team!
Thank you for the amazing review! We're delighted to hear you’re enjoying the customization options and ease of use. It’s great to know the app fits your needs perfectly.
If you ever need support or tips, we’re here to help!
Very easy to use and it'll save you a ton of time compared to not using this app. Download the app and you'll see!
Hi LUV LingeReady UV and team!
Thanks for the awesome review! We're glad the app is making things easier and saving you time, that’s exactly what it’s built for. We appreciate the recommendation!
Please feel free to reach out to us if you need help with anything. Thank you for choosing Kiwi!
Wirklich eine tolle App und einen super Kundensupport!
Hi there VENEREEA team!
Thank you for your kind words! We're thrilled that you're enjoying the app and our customer support.
If you need help with anything else, you know where to reach us!
Help me with problems. And asked if i needed more assistance
Hey there LINDEN & GRAY team!
Thank you for sharing your experience! Is there anything else we can do to improve? We'd love to hear your thoughts!
If you need help with anything. Please don't hesitate to reach out to us!