Kiwi Size Chart & Recommender

Kiwi Size Chart & Recommender

Free plan available. 14-day free trial.
Rating (4.7)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

March 5, 2018

Languages

English

Works with

Google Analytics

Reduce returns & increases sales with clean size charts, guides & personalized size recommender

Kiwi Sizing provides accurate, product-specific sizing recommendations for apparel brands and other stores with the power of machine learning, resulting in decreased returns, increased sales, and happier customers. Flexible size chart layouts with unlimited customization ensure that your customers find the right sizes, at all times. Additionally, with Kiwi's fit finder engine, you can create a size recommendations widget for anything including apparel, pet collars, and snowboards.

Kiwi Sizing provides accurate, product-specific sizing recommendations for apparel brands and other stores with the power of machine learning, resulting in decreased returns, increased sales, and happier customers. Flexible size chart layouts with unlimited customization ensure that your customers find the right sizes, at all times. Additionally, with Kiwi's fit finder engine, you can create a size recommendations widget for anything including apparel, pet collars, and snowboards. more
  • Import size charts from images, webpage, or CSV. Or, simply build your own
  • Size recommender for clothes or for products where you can't predict body size
  • Add multiple size tables, images, videos, tabs, and more to your size charts
  • Create a product or collection-based size guides that auto-apply to new products
  • Input sizing in any unit and the app will automatically do unit conversions

Pricing

14-day free trial

Free Plan

Free

  • Full style customization
  • Automatic unit conversion
  • Advanced product matching feature
  • 2 published size charts
  • Unlimited chart matching

Premium Plan

$6.99/month

or $65.88/year and save 21%

No extra monthly charges (Note: import credits need to be purchased separately)

  • 14 days free trial
  • Unlimited size charts
  • Advanced layout
  • Auto unit detection by buyer location
  • Google Analytics Integration
  • No watermark

Ultimate Plan

$12.49/month

or $119.88/year and save 20%

Extra charge based on the # of orders in previous billing cycle (Note: import credits need to be purchased separately).

  • 14 days free trial
  • Everything in Premium Plan
  • Size Recommender
  • 30 days in-app analytics

Free Plan

Free

  • Full style customization
  • Automatic unit conversion
  • Advanced product matching feature
  • 2 published size charts
  • Unlimited chart matching

Premium Plan

$6.99/month

or $65.88/year and save 21%

No extra monthly charges (Note: import credits need to be purchased separately)

  • 14 days free trial
  • Unlimited size charts
  • Advanced layout
  • Auto unit detection by buyer location
  • Google Analytics Integration
  • No watermark

Ultimate Plan

$12.49/month

or $119.88/year and save 20%

Extra charge based on the # of orders in previous billing cycle (Note: import credits need to be purchased separately).

  • 14 days free trial
  • Everything in Premium Plan
  • Size Recommender
  • 30 days in-app analytics

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,014 reviews

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and customization options, particularly its efficient size chart creation in both cm and inches. The custom recommender feature is valued, with the support team's assistance noted for making the process smooth. The app's customer service is praised for quick responses and problem-solving, and it's recognized for improving conversions. It's suitable for beginners and reliable for use across multiple stores.

March 27, 2024

awesome service

FAD
United States
Over 4 years using the app
Staytuned replied April 1, 2024

Hey there FAD team!

I'm glad to hear that our support team was able to help you out! If you need further assistance or have any questions, please don't hesitate to reach out. Our support team is always happy to help!

April 3, 2024

The app is working well for us. Customer support is excellent. They respond quickly and have really effective reps to help with any issue.

I do wish the reporting side of the app worked a bit better.

Wild One
United States
Over 2 years using the app
Staytuned replied April 5, 2024

Hi there Wild One team!

We are thrilled to hear that our support team was able to help you out! We know how important it is to get a prompt reply which is why we work hard to provide fast and accurate responses.

Thank you as well for sharing your feedback about reporting. This is already on our radar and hopefully we can get this improved during our next updates.

If you need further assistance or if you have any questions, you know where to reach us!

Edited March 23, 2024

@Update: The top has contacted me and they where sooooo helpfull! It was an amazing meeting where they give me the time to explain the issue in detail! Amazing service and the issue is solved :) Thank you @Hannes and @Lauralynn!

.
I have been a loyal user of this application for many years, and generally, I have found it to be a satisfactory tool. However, my recent experience has significantly tarnished my view due to an unresolved technical problem persisting for four to five weeks. The core issue lies with the app's inability to allow translating app's translate the size chart into different languages.

The translation application involved has communicated that resolving this matter would be straightforward on their end; however, they are hamstrung without legal permission from the Kiwi app team. This necessary authorization has been pending for over a month now, leading to a standstill situation.
.

During this period, the Kiwi support team's response has been disappointing. I have been advised repeatedly to await a resolution, but there appears to be no real sense of urgency or understanding of the critical nature of this issue from their side. The lack of a translated size chart has directly impacted our ability to cater to international customers, leading to lost orders and revenue.

It is disheartening to see the Kiwi team's nonchalant attitude towards what I believe is a significant problem affecting user experience and sales. This situation reflects poorly on the support infrastructure and customer service ethos of the company.

In conclusion, while this app has served me well in the past, the current lack of support and resolution regarding this technical issue forces me to reconsider its utility and reliability. I hope this review serves as a call to action for the Kiwi team to address and rectify the situation promptly.

Heopfully this review will reach the CEO and he/she might help us solving this issue in a couple of clicks. This is a test for the application wether they are able to understand and feel the urgent need of users.

I hope this review will bring an urgent change.

islamitischekleding.nl
Netherlands
About 3 years using the app
Staytuned replied March 13, 2024

Hi Karim,

We apologize for the inconvenience that you've experienced with our app. Our VP, Lauralynn, has reached out to you through e-mail to get this sorted out.

Again, we're sorry for the issues you've encountered.

Respectfully yours,
The Kiwi Team

About this app

Launched

March 5, 2018

Languages

English

Works with

Google Analytics

Built by Staytuned

About Staytuned

4.6 average rating

10 years building apps for the Shopify App Store

9 murray Street, 11NE, New York, NY, 10007, US

Support

Send a message

support@kiwi-size-chart-recommender.zendesk.com

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