Reviews (1,558)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy setup. They praise the exceptional customer support for quick and effective responses. The app is valued for simplifying the size-finding process, especially beneficial for fashion retailers, with features like Excel import and customizable options. It also maintains functionality across various apps and themes, enhancing business operations with professional-looking size charts.

January 9, 2025

We have used them for years! Great support, Highly Recommend for when you want many size charts.

michail
United States
About 4 years using the app
Staytuned replied January 13, 2025

Hi there michail team!

Thank you for your loyalty and continued support over the years! Your recommendation means a lot to us.

If you need help or have any questions, you know where to reach us!

November 8, 2024

The team have put in a lot of work to get this working exactly as we wanted! There were some complexities when moving over to a new theme but they worked tirelessly to get any issues resolved ! Thanks to all the team, great app which supports our complex requirements :)

A7 EUROPE
Ireland
6 months using the app
Staytuned replied November 11, 2024

Hey there A7 EUROPE and team!

Thank you so much for your kind feedback! We appreciate your recognition of our team's dedication to support, and we are very thankful for sharing the experience you had.

If you have any questions or need any help, you know where to reach us!

October 18, 2024

This is a really nice app that is powerful and easy to use! This has helped us so much in keeping up with our size charts for are store items and building new ones!

Jungmaven
United States
Over 5 years using the app
Staytuned replied October 21, 2024

Hi Jungmaven team!

Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate the support.

If you need any help or have questions about our app, please don't hesitate to reach out! Thank you for choosing Kiwi!

November 27, 2024

An amazing tool that makes life easy, convenient and efficient in creating size charts

PainEx
Israel
7 months using the app
Staytuned replied November 28, 2024

Hi PainEx and team!

Thank you for your review! It’s great to know the app is adding value to your workflow.

If you need help with anything, please don't hesitate to reach out to us. Thank you for choosing Kiwi!

December 6, 2024

I had a little bug on my store, so I contacted support to find a solution. They answered within a minute or so, and had great help of the support team! They're very kind and really try their best to find a solution. Would recommend!

SKYNEST
Netherlands
2 months using the app
Staytuned replied December 9, 2024

Hi there SKYNEST team!

Thank you for sharing your experience! It’s wonderful to hear that our support team was quick to respond and provided the assistance you needed.

If you need help with anything else, please don't hesitate to reach out!

October 16, 2024

App is great despite it being a bit outdated of an interface thats a bit hard to use. Does it job well.

Customer service team is OUTSTANDING if you have any questions, especially Ron M. who was so helpful and quick

Liberare
United States
Over 1 year using the app
Staytuned replied October 21, 2024

Hi there Liberare team!

Thank you for your honest review. We appreciate the time you took to provide feedback, we really appreciate it.

Please rest assured that we are continuously looking for ways to improve our app's interface and we'll do our best to make things easy for you.

Thank you for choosing Kiwi!

January 8, 2025

The team at Kiwi was very helpful throughout and continued their assistance even though we had to deal with many diverse issues. Every team member picked up where we had left off and I am glad to say everything ended up looking great - they even helped in a n advisory capacity to improve our original size chart execution.

SPHERE
Denmark
26 days using the app
Staytuned replied January 10, 2025

Hi there SPHERE team!

Thank you for your kind words and for recognizing the team's dedication! We’re so glad to hear that our support was seamless and that we could assist with both technical fixes and improvements to your size charts. It’s always our goal to ensure things not only work well but look great too!

If you need help or have any questions, please don't hesitate to reach out!

November 13, 2024

This is the second store that we run with Kiwi Size Chart, very useful and easy to configure ! Recommender is a huge plus to have !

Beau-fils
Belgium
About 1 year using the app
Staytuned replied November 15, 2024

Hi Beau-fils team!

Thank you so much for your amazing review! We’re thrilled to hear that Kiwi has been helpful for both of your stores. We really appreciate your support.

If you ever need any assistance, please don't hesitate to reach out to us!

October 22, 2024

Incredible service and so clean and clear for customers to use. Our size chart has always been hard to get right being a very niche product and Kiwi Size chart has the solution.

Alchemical
Australia
4 months using the app
Staytuned replied October 23, 2024

Hi there Alchemical team!

Thank you so much for sharing the amazing experience you had with our app! Your review helps us a lot, and we really appreciate the support.

If you need any help or have questions, please feel free to reach out to our support team!

January 13, 2025

Inconsistent, doesn't always work. Size recommended stopped showing and working, and then the pop up size chart stopped showing Dec. and no reason why. Uninstalling.

Berry Jane™
United States
About 2 years using the app
Staytuned replied January 15, 2025

We're sorry to hear about the issues you've encountered with our app. We haven't received any recent support tickets from you, and we also haven't seen similar reports from other merchants regarding these issues. It’s possible that the issue might be related to other recent changes made to your store.

That said, we'd love the opportunity to help make things right. Our team will be reaching out to you shortly to provide assistance and ensure everything works smoothly.

-Kiwi Management Team