Reviews (1,607)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable size charts and size recommender, which enhance the shopping experience and reduce returns. The ability to import size charts from Excel saves time, and the user-friendly interface supports complex integration needs. The app is praised for its seamless performance and reliability. Customer support is highly regarded for its responsiveness and assistance with custom coding and quick issue resolution.

January 26, 2025

I had an issue getting the size chart to show after changing my theme. I asked for help and they set things up for me the way that I wanted quickly. With it being the weekend I thought I would have to wait until Monday and that wasn’t the case. I 100% recommend!

Projects817 LLC
United States
About 3 years using the app
Staytuned replied January 27, 2025

Hi there Projects817 LLC and team!

Thank you for the wonderful review! We’re so glad our team could quickly set things up for you, even over the weekend. Your recommendation ...

January 23, 2025

Does exactly what I need and has saved me several times with customers when they are ordering. I hear a lot how they love to be able to see sizing for the items they are purchasing.

base5280
United States
Over 5 years using the app
Staytuned replied January 27, 2025

Hey base5280 and team!

Thank you for your fantastic review! We're thrilled to hear the app has been a reliable tool for you and that your customers love the sizing feature. ...

February 22, 2025

I'm using this and loving it so far. Good thing is I found some issue that size chart button disappear when changing the variant. Team resolved it on same day.

Vanshitaaz
India
Over 1 year using the app
Staytuned replied February 24, 2025

Hi there Vanshitaaz team!

Glad to hear you're loving the app! We appreciate you bringing the issue to our attention, and we're happy our team could resolve it so quickly.

If ...

February 18, 2025

Kiwi Size provides excellent customer service! They have been very professional, helpful, and quick in resolving all of our requests. Highly recommended for anyone looking for quality support and a smooth experience. Thank you for the great service!

NUEAME
Italy
Over 1 year using the app
Staytuned replied February 20, 2025

Hey there NUEAME team!

Thank you for your wonderful review! We're thrilled to hear that you had a smooth experience with our support team. Providing quick and professional ...

January 9, 2025

We have used them for years! Great support, Highly Recommend for when you want many size charts.

michail
United States
About 4 years using the app
Staytuned replied January 13, 2025

Hi there michail team!

Thank you for your loyalty and continued support over the years! Your recommendation means a lot to us.

If you need help or have any questions, you ...

February 7, 2025

Exactly what I needed for my website and very quick and helpful service from the Kiwi Sizing Team!

Aarabhi London
United Kingdom
About 4 years using the app
Staytuned replied February 10, 2025

Hi Aarabhi London and team!

Thank you for your fantastic review! We're so glad the app is exactly what you needed and that our team could assist you quickly.

If you ever ...

January 31, 2025

Unreliable app with major functionality issues. The "Import Product Table" feature is completely broken - the "Select" button is unresponsive. I've been reaching out to their support team for a week, but they still haven't fixed this basic problem. Save your time and look elsewhere.

chiclara
United States
Over 2 years using the app
Staytuned replied February 3, 2025

We want to assure you that our team is fully committed to supporting our merchants. We've been actively responding to your support requests and asking for more details to ...

February 9, 2025

Nice app , but price is bit high.

CottonThreads.com
India
Almost 2 years using the app
Staytuned replied February 10, 2025

Thank you for your review CottonThreads.com and team!

We understand that pricing is an important factor, and our goal is to provide a reliable solution that delivers real ...

February 13, 2025

Excellent customer service and quick help with customization. Very flexible solutions!

Klesarven
Norway
Over 2 years using the app
Staytuned replied February 14, 2025

Hey Klesarven team!

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and customization options.

If you ...

January 8, 2025

The team at Kiwi was very helpful throughout and continued their assistance even though we had to deal with many diverse issues. Every team member picked up where we had left off and I am glad to say everything ended up looking great - they even helped in a n advisory capacity to improve our original size chart execution.

SPHERE
Denmark
26 days using the app
Staytuned replied January 10, 2025

Hi there SPHERE team!

Thank you for your kind words and for recognizing the team's dedication! We’re so glad to hear that our support was seamless and that we could assist ...