Reviews (1,595)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create multiple, product-specific size charts, significantly enhancing customer experience and reducing returns. The size recommender tool is praised for boosting sales by helping customers choose the correct size confidently. Features like importing size charts from Excel and a customizable interface save time and improve efficiency. Merchants also appreciate the quick and responsive customer support, which aids in easy setup and problem resolution.

January 26, 2025

I had an issue getting the size chart to show after changing my theme. I asked for help and they set things up for me the way that I wanted quickly. With it being the weekend I thought I would have to wait until Monday and that wasn’t the case. I 100% recommend!

Projects817 LLC
United States
About 3 years using the app
Staytuned replied January 27, 2025

Hi there Projects817 LLC and team!

Thank you for the wonderful review! We’re so glad our team could quickly set things up for you, even over the weekend. Your recommendation means the world to us!

If you ever need anything else, you know where to reach us!

January 23, 2025

Does exactly what I need and has saved me several times with customers when they are ordering. I hear a lot how they love to be able to see sizing for the items they are purchasing.

base5280
United States
Over 5 years using the app
Staytuned replied January 27, 2025

Hey base5280 and team!

Thank you for your fantastic review! We're thrilled to hear the app has been a reliable tool for you and that your customers love the sizing feature. Helping you create a smooth shopping experience is what we strive for!

If you need any help or have questions, please don't hesitate to reach out to us!

January 9, 2025

We have used them for years! Great support, Highly Recommend for when you want many size charts.

michail
United States
About 4 years using the app
Staytuned replied January 13, 2025

Hi there michail team!

Thank you for your loyalty and continued support over the years! Your recommendation means a lot to us.

If you need help or have any questions, you know where to reach us!

February 7, 2025

Exactly what I needed for my website and very quick and helpful service from the Kiwi Sizing Team!

Aarabhi London
United Kingdom
About 4 years using the app
Staytuned replied February 10, 2025

Hi Aarabhi London and team!

Thank you for your fantastic review! We're so glad the app is exactly what you needed and that our team could assist you quickly.

If you ever need more help, we're always here!

January 31, 2025

Unreliable app with major functionality issues. The "Import Product Table" feature is completely broken - the "Select" button is unresponsive. I've been reaching out to their support team for a week, but they still haven't fixed this basic problem. Save your time and look elsewhere.

chiclara
United States
Over 2 years using the app
Staytuned replied February 3, 2025

We want to assure you that our team is fully committed to supporting our merchants. We've been actively responding to your support requests and asking for more details to troubleshoot, but we haven't received a reply.

Rest assured, we're working around the clock to resolve this as quickly as possible. Our team will reach out again shortly, and we're ready to assist whenever you're available.

We appreciate your patience and look forward to getting this resolved for you.

- Kiwi Management Team

February 13, 2025

Excellent customer service and quick help with customization. Very flexible solutions!

Klesarven
Norway
Over 2 years using the app
Staytuned replied February 14, 2025

Hey Klesarven team!

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and customization options.

If you ever need further assistance, we're always here to help!

December 6, 2024

I had a little bug on my store, so I contacted support to find a solution. They answered within a minute or so, and had great help of the support team! They're very kind and really try their best to find a solution. Would recommend!

SKYNEST
Netherlands
4 months using the app
Staytuned replied December 9, 2024

Hi there SKYNEST team!

Thank you for sharing your experience! It’s wonderful to hear that our support team was quick to respond and provided the assistance you needed.

If you need help with anything else, please don't hesitate to reach out!

January 8, 2025

The team at Kiwi was very helpful throughout and continued their assistance even though we had to deal with many diverse issues. Every team member picked up where we had left off and I am glad to say everything ended up looking great - they even helped in a n advisory capacity to improve our original size chart execution.

SPHERE
Denmark
26 days using the app
Staytuned replied January 10, 2025

Hi there SPHERE team!

Thank you for your kind words and for recognizing the team's dedication! We’re so glad to hear that our support was seamless and that we could assist with both technical fixes and improvements to your size charts. It’s always our goal to ensure things not only work well but look great too!

If you need help or have any questions, please don't hesitate to reach out!

January 21, 2025

The app is great and provides exactly what I need to create multiple size charts for specific products. The interface is user friendly, customizable and integrates seamlessly. Customer support is excellent with quick response time and persistence until the problem is solved.

KNIPEX Shop
Germany
13 days using the app
Staytuned replied January 23, 2025

Hey there KNIPEX Shop and team!

Thank you so much for the wonderful review! We're glad that you like our app's user interface and features. We're also thrilled to hear that our team was able to help you out and provide prompt responses.

If you need help with anything else, you know where to reach us!

February 5, 2025

A flexible app with so many neat options. Plus, a great support team behind it who helped me with a custom configuration that I had in mind.

Coolchy
United States
4 months using the app
Staytuned replied February 10, 2025

Hi there Coolchy team!

Thank you for your wonderful review! We're so glad you're enjoying the app's flexibility and that our support team could assist with your custom configuration.

If you ever need anything else, we're here to help!