Reviews (1,607)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable size charts and size recommender, which enhance the shopping experience and reduce returns. The ability to import size charts from Excel saves time, and the user-friendly interface supports complex integration needs. The app is praised for its seamless performance and reliability. Customer support is highly regarded for its responsiveness and assistance with custom coding and quick issue resolution.
Refine
-
By rating
I had a little bug on my store, so I contacted support to find a solution. They answered within a minute or so, and had great help of the support team! They're very kind and really try their best to find a solution. Would recommend!
Hi there SKYNEST team!
Thank you for sharing your experience! It’s wonderful to hear that our support team was quick to respond and provided the assistance you needed.
If you need help with anything else, please don't hesitate to reach out!
The app is great and provides exactly what I need to create multiple size charts for specific products. The interface is user friendly, customizable and integrates seamlessly. Customer support is excellent with quick response time and persistence until the problem is solved.
Hey there KNIPEX Shop and team!
Thank you so much for the wonderful review! We're glad that you like our app's user interface and features. We're also thrilled to hear that our team was able to help you out and provide prompt responses.
If you need help with anything else, you know where to reach us!
A flexible app with so many neat options. Plus, a great support team behind it who helped me with a custom configuration that I had in mind.
Hi there Coolchy team!
Thank you for your wonderful review! We're so glad you're enjoying the app's flexibility and that our support team could assist with your custom configuration.
If you ever need anything else, we're here to help!
Such a great app. Everything is easy to manage and the size charts are visually appealing. The customer service / app development team are great too - I wanted my size chart to be located in a specific position on my product page and they custom coded it into place. 10/10 would recommend!
Hey there Aeruna-Melbourne and team!
Thank you for your amazing review! We're thrilled to hear that you find the app easy to manage and visually appealing. Our team is always happy to help with customizations, and we're glad we could position your size chart exactly where you wanted it. We truly appreciate your recommendation!
If you need help with anything else, please feel free to reach out!
Inconsistent, doesn't always work. Size recommended stopped showing and working, and then the pop up size chart stopped showing Dec. and no reason why. Uninstalling.
We're sorry to hear about the issues you've encountered with our app. We haven't received any recent support tickets from you, and we also haven't seen similar reports from other merchants regarding these issues. It’s possible that the issue might be related to other recent changes made to your store.
That said, we'd love the opportunity to help make things right. Our team will be reaching out to you shortly to provide assistance and ensure everything works smoothly.
-Kiwi Management Team
An amazing tool that makes life easy, convenient and efficient in creating size charts
Hi PainEx and team!
Thank you for your review! It’s great to know the app is adding value to your workflow.
If you need help with anything, please don't hesitate to reach out to us. Thank you for choosing Kiwi!
I had some difficulties trying to implement the size chart in the right place. Support helped me within 24h.
Hey there Zinara and team!
Thank you for your review! We're glad our support team could assist you quickly and get your size chart placed correctly.
If you ever need further help, yo know where to reach us!
no words other than amazing, super helpful and helped code the placement in my theme.
Hey there SECTIOND team!
Thank you for the glowing review! We're thrilled to hear our team could assist with coding and placement in your theme. Making things seamless for you is always our goal.
If you need further help, we’re just a message away!
It's impossible to get a hold of someone to help when something goes wrong.
We're really sorry for the delay in our response. That definitely is not the norm. We would love the chance to make it up to you.
Someone from our team will be reaching out to you shortly to assist. We already took a look at your store, and it appears that your size charts are working fine now. However, if you're still experiencing any issues, please let us know. We're here to help and want to ensure everything runs smoothly for you.
- Kiwi Management Team
Very easy to use, and great support from the dev team
Hey there WARGEAR team!
Thank you for your review! We're glad you find the app easy to use and appreciate our support.
If you ever need anything, we're always here to help!