Reviews (1,609)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.

February 4, 2025

It's impossible to get a hold of someone to help when something goes wrong.

PROCLAIM
United States
About 6 years using the app
Staytuned replied February 10, 2025

We're really sorry for the delay in our response. That definitely is not the norm. We would love the chance to make it up to you.

Someone from our team will be reaching out ...

January 29, 2025

Very easy to use, and great support from the dev team

WARGEAR
Romania
Almost 4 years using the app
Staytuned replied January 31, 2025

Hey there WARGEAR team!

Thank you for your review! We're glad you find the app easy to use and appreciate our support.

If you ever need anything, we're always here to help!

January 30, 2025

Excellent app! Wonderful features! The size recommender is a wonderful tool with a beautiful design and user interface and intelligent functionality! I'm sure this app will increase sales by making it easy and enjoyable for customers to find the right fit and buy with confidence! I highly recommend the Kiwi Size Chart & Recommender App.

3rd Day
United Kingdom
2 days using the app
Staytuned replied February 3, 2025

Hi there 3rd Day team!

Thank you for your fantastic review! We're thrilled that you love the size recommender’s design, functionality, and impact on the shopping experience. ...

November 8, 2024

The team have put in a lot of work to get this working exactly as we wanted! There were some complexities when moving over to a new theme but they worked tirelessly to get any issues resolved ! Thanks to all the team, great app which supports our complex requirements :)

A7 EUROPE
Ireland
6 months using the app
Staytuned replied November 11, 2024

Hey there A7 EUROPE and team!

Thank you so much for your kind feedback! We appreciate your recognition of our team's dedication to support, and we are very thankful for ...

January 27, 2025

Great customer service! Extremely high level of knowledge and understanding of the application and also how to fix the issue I was having.

Envol
Australia
7 days using the app
Staytuned replied January 30, 2025

Hey there Envol team!

Thank you for your kind words! We're delighted to hear our team provided knowledgeable and effective support.

If you ever need further assistance, we’ ...

February 7, 2025

Great customer support - fast and efficient fixes.

Moto Lounge
Denmark
Almost 4 years using the app
Staytuned replied February 10, 2025

Hey there Moto Lounge and team!

Thank you for your kind words! We're thrilled to hear that our support team provided fast and efficient assistance.

If you ever need anything ...

February 10, 2025

Ron Mitre helped me perfect with the adjustments on my store, he did exactly what i asked him

Italova.it
Netherlands
About 1 month using the app
Staytuned replied February 12, 2025

Hi Italova.it and team!

Thank you for your wonderful review! We're so glad Ron was able to assist you perfectly and make the adjustments just as you wanted.

If you ever need ...

February 14, 2025

Their support is amazing

BraTopia
Canada
Almost 2 years using the app
Staytuned replied February 18, 2025

Hey BraTopia and team!

We're glad that our support team was able to help you out! We pride ourselves in the customer experience we provide and we're thrilled to hear your ...

November 13, 2024

This is the second store that we run with Kiwi Size Chart, very useful and easy to configure ! Recommender is a huge plus to have !

Beau-fils
Belgium
About 1 year using the app
Staytuned replied November 15, 2024

Hi Beau-fils team!

Thank you so much for your amazing review! We’re thrilled to hear that Kiwi has been helpful for both of your stores. We really appreciate your support.

...

February 21, 2025

i dont like that i am paying a fee monthly and then have to buy credits to import a size chart how annoying can that be. but everthing else is perfect

LA MODE PERTH
United Kingdom
About 1 month using the app
Staytuned replied February 24, 2025

Hi LA MODE PERTH and team!

We appreciate your feedback! We understand that fees can be a concern, and we’re always looking for ways to improve our pricing.

If you have any ...