Reviews (1,607)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable size charts and size recommender, which enhance the shopping experience and reduce returns. The ability to import size charts from Excel saves time, and the user-friendly interface supports complex integration needs. The app is praised for its seamless performance and reliability. Customer support is highly regarded for its responsiveness and assistance with custom coding and quick issue resolution.

November 8, 2024

The team have put in a lot of work to get this working exactly as we wanted! There were some complexities when moving over to a new theme but they worked tirelessly to get any issues resolved ! Thanks to all the team, great app which supports our complex requirements :)

A7 EUROPE
Ireland
6 months using the app
Staytuned replied November 11, 2024

Hey there A7 EUROPE and team!

Thank you so much for your kind feedback! We appreciate your recognition of our team's dedication to support, and we are very thankful for sharing the experience you had.

If you have any questions or need any help, you know where to reach us!

January 30, 2025

Excellent app! Wonderful features! The size recommender is a wonderful tool with a beautiful design and user interface and intelligent functionality! I'm sure this app will increase sales by making it easy and enjoyable for customers to find the right fit and buy with confidence! I highly recommend the Kiwi Size Chart & Recommender App.

3rd Day
United Kingdom
2 days using the app
Staytuned replied February 3, 2025

Hi there 3rd Day team!

Thank you for your fantastic review! We're thrilled that you love the size recommender’s design, functionality, and impact on the shopping experience. Helping customers find the perfect fit with confidence is exactly what we aim for!

We appreciate your recommendation and are here if you ever need anything.

January 27, 2025

Great customer service! Extremely high level of knowledge and understanding of the application and also how to fix the issue I was having.

Envol
Australia
7 days using the app
Staytuned replied January 30, 2025

Hey there Envol team!

Thank you for your kind words! We're delighted to hear our team provided knowledgeable and effective support.

If you ever need further assistance, we’re always here to help!

February 7, 2025

Great customer support - fast and efficient fixes.

Moto Lounge
Denmark
Almost 4 years using the app
Staytuned replied February 10, 2025

Hey there Moto Lounge and team!

Thank you for your kind words! We're thrilled to hear that our support team provided fast and efficient assistance.

If you ever need anything else, we're here to help!

February 10, 2025

Ron Mitre helped me perfect with the adjustments on my store, he did exactly what i asked him

Italova.it
Netherlands
About 1 month using the app
Staytuned replied February 12, 2025

Hi Italova.it and team!

Thank you for your wonderful review! We're so glad Ron was able to assist you perfectly and make the adjustments just as you wanted.

If you ever need anything else, please don't hesitate to reach out!

November 13, 2024

This is the second store that we run with Kiwi Size Chart, very useful and easy to configure ! Recommender is a huge plus to have !

Beau-fils
Belgium
About 1 year using the app
Staytuned replied November 15, 2024

Hi Beau-fils team!

Thank you so much for your amazing review! We’re thrilled to hear that Kiwi has been helpful for both of your stores. We really appreciate your support.

If you ever need any assistance, please don't hesitate to reach out to us!

February 14, 2025

Their support is amazing

BraTopia
Canada
Almost 2 years using the app
Staytuned replied February 18, 2025

Hey BraTopia and team!

We're glad that our support team was able to help you out! We pride ourselves in the customer experience we provide and we're thrilled to hear your feedback.

If you need any help or have questions, please feel free to reach out!

January 15, 2025

They helped me a lot with locating the size chart location

Bavas
Netherlands
3 months using the app
Staytuned replied January 17, 2025

Hi there Bavas team!

Thank you for your review! We’re glad our team could assist you with placing your size chart.

If you need any further help, don’t hesitate to reach out!

November 26, 2024

Great customer service! Impressed by efforts of the developers and support team to solve my issue! The app works well, easy to set up. Highly recommended!

Steel 'N' Feel
Vietnam
3 months using the app
Staytuned replied November 28, 2024

Thank you for your fantastic review! We’re so glad to hear you had a great experience with our customer service and support team.

Your recommendation means a lot to us! If you ever need assistance, we’re always here to help.

January 24, 2025

Took me 1.5 hours to try to move the chart and I struggled so much. I asked for help and it was fixed in 5 minutes. Definitly worth it!

Revulla
Netherlands
About 2 months using the app
Staytuned replied January 27, 2025

Hi there Revulla team!

Thank you for the great review! We're sorry you had a tough time at first, but we're so glad our team could resolve it quickly for you. Your patience means a lot, and we're here anytime you need assistance.