Reviews (1,607)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable size charts and size recommender, which enhance the shopping experience and reduce returns. The ability to import size charts from Excel saves time, and the user-friendly interface supports complex integration needs. The app is praised for its seamless performance and reliability. Customer support is highly regarded for its responsiveness and assistance with custom coding and quick issue resolution.

October 18, 2024

This is a really nice app that is powerful and easy to use! This has helped us so much in keeping up with our size charts for are store items and building new ones!

Jungmaven
United States
Over 5 years using the app
Staytuned replied October 21, 2024

Hi Jungmaven team!

Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate the support.

If you need any help or have questions about our app, please don't hesitate to reach out! Thank you for choosing Kiwi!

January 16, 2025

The support has helped me really well.

SQUARE24
United Kingdom
2 months using the app
Staytuned replied January 17, 2025

Hi there SQUARE24 team!

Thank you for your review! We’re happy to hear our support team was able to assist you effectively.

If you need help with anything else, you know where to reach us!

February 16, 2025

Great service and great support. Thank you!

BraveMynds
United States
6 months using the app
Staytuned replied February 18, 2025

Hey there BraveMynds and team!

Thank you for your kind review! We're glad you had a great experience with our service and support.

If you ever need anything, we're here to help!

October 16, 2024

App is great despite it being a bit outdated of an interface thats a bit hard to use. Does it job well.

Customer service team is OUTSTANDING if you have any questions, especially Ron M. who was so helpful and quick

Liberare
United States
Over 1 year using the app
Staytuned replied October 21, 2024

Hi there Liberare team!

Thank you for your honest review. We appreciate the time you took to provide feedback, we really appreciate it.

Please rest assured that we are continuously looking for ways to improve our app's interface and we'll do our best to make things easy for you.

Thank you for choosing Kiwi!

January 31, 2025

Works Great.

Tate + Yoko
Canada
Almost 6 years using the app
Staytuned replied February 3, 2025

Hi Tate + Yoko team!

We're glad that everything's working great so far! If you have any questions or need help, please don't hesitate to reach out to us.

Thank you for choosing Kiwi!

October 22, 2024

Incredible service and so clean and clear for customers to use. Our size chart has always been hard to get right being a very niche product and Kiwi Size chart has the solution.

Alchemical
Australia
4 months using the app
Staytuned replied October 23, 2024

Hi there Alchemical team!

Thank you so much for sharing the amazing experience you had with our app! Your review helps us a lot, and we really appreciate the support.

If you need any help or have questions, please feel free to reach out to our support team!

February 5, 2025

It had error for very long time and they couldn't fix it.

FEVO DÜSSELDORF
Hong Kong SAR
About 2 months using the app
Staytuned replied February 11, 2025

We're sorry for the trouble you experienced. We know how frustrating it can be when an issue takes longer than expected to fix. Our team worked hard to resolve it, and based on your most recent communication with Arci, we have confirmed that the issue has already been fixed.

If you're still having any issues, please let us know. We appreciate your patience and the chance to improve your experience.

- Kiwi Management Team

December 4, 2024

I had an incredibly smooth and enjoyable experience using this service. Everything was so convenient, and the support and guidance provided by the Kiwi team were exceptional. Their professionalism and dedication made a significant difference, and I couldn’t be more satisfied. Highly recommended!

Buxom Couture
United States
5 days using the app
Staytuned replied December 9, 2024

Hey there Buxom Couture and team!

Thank you for your thoughtful feedback! It’s wonderful to hear that our efforts made a difference for you. Our team works hard to ensure every user has an exceptional experience, and we're glad to see their efforts recognized.

If you need help with anything else, please don't hesitate to reach out!

February 3, 2025

makes my size charts look amazing

In The Barn
United States
6 days using the app
Staytuned replied February 5, 2025

Hi there In The Barn team!

Thank you for your review! We're thrilled to hear that the app is helping your size charts look amazing.

Please let us know if you ever need any assistance!

November 13, 2024

This app has the best size charts, however trying to add them to my store was difficult, because i have a colour swatch app, but i contacted the support team and they literally fixed everything for me, i just told them where i wanted the link and they did it, Amazing team, super polite love this app, very happy i changed

Rowan.

VANTAGE-MELBOURNE
Australia
3 days using the app
Staytuned replied November 15, 2024

Hey there Rowan!

Thank you so much for your kind words! We’re so glad to hear that our support team was able to assist you. We strive to provide excellent customer service and it’s great to know you had a smooth experience.

If you ever need further assistance or have any more questions, don’t hesitate to reach out. Thank you for choosing Kiwi!