Reviews (1,039)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for improving conversion rates in the fashion industry with its clear size chart interface and unit switching. It's praised for flexibility, ease of use, and seamless integration into product pages. The app is smooth, reliable, and user-friendly, suitable for beginners. Customer support is highly praised for being responsive and efficient, enhancing the user experience significantly.

January 8, 2026

Costumer service it's great. Every time I have an issue a real person fixes it.

Underwater Collections
United States
10 months using the app
Staytuned replied January 12, 2026

Thank you for the kind words! 😊
We’re really glad to hear our team has been able to help whenever issues come up. Providing real, hands-on support is something we take pride in. If you ever need anything else, we’re always here for you.

February 26, 2026

great service

Solrano
Australia
10 months using the app
Staytuned replied March 2, 2026

Thank you for the kind words and the 5 stars! 😊

We’re really glad to hear the service has been great for you. That’s exactly what we aim for every day. If there’s ever anything we can do to make your experience even better, just let us know.

February 10, 2026

Easy tool and all promised is possible to apply. I needed support and they were very fast and helpful.

Stapf Tirol
Austria
6 days using the app
Staytuned replied February 13, 2026

Thank you for the fantastic 5 star review!

We are really glad to hear that Kiwi feels easy to use and that everything worked as promised. That is exactly the experience we aim to deliver.

It is also great to know our support team was quick and helpful when you needed assistance. We put a lot of focus on fast response times and clear guidance so merchants can implement features without delays.

If you ever want to explore more ways to optimize your setup, we are always here to help.

Edited January 14, 2026

Very helpful and relentless support until the (sturdy) issue was solved - thanks again, awesome job!

Friend Sparky
Germany
5 months using the app
Staytuned replied January 13, 2026

Thank you for the kind words!
We’re really glad our team could help and stick with it until everything was fully resolved. Your feedback means a lot to us — and we’re always here if you need anything else.

February 19, 2026

attentive customer service

DillyPop Pickleball
United States
About 1 year using the app
Staytuned replied February 20, 2026

We really appreciate you calling this out 💛

Our team puts a lot of care into being responsive and helpful, so it means a lot to hear that it showed in your experience. Thanks for trusting Kiwi!

March 16, 2026

The customer support is excellent!

Baleaf Sports
United States
3 months using the app
Staytuned replied March 17, 2026

That’s wonderful to hear, thank you for sharing! We put a lot of care into making support helpful and responsive, so it means a lot that it stood out to you. We’re always here if you need anything 😊

April 30, 2026

good

VOLT BIT FASHION
India
21 days using the app
Staytuned replied May 4, 2026

We're glad to hear Kiwi has been good for you. We appreciate the 5-star rating!

Edited April 17, 2026

Great support!

HILLMAN USA
Bulgaria
20 days using the app
Staytuned replied March 30, 2026

Wow, this is amazing to read, thank you so much! 🙌

We’re really glad Kiwi stands out for you in both value and performance, that balance is something we work hard to get right. And hearing that our support felt flawless makes it even better. Appreciate the recommendation more than you know!

February 28, 2026

So easy

Perfect Pup Outfitters
United States
2 months using the app
Staytuned replied March 2, 2026

That’s so great to hear 😊

Making Kiwi simple and easy to use is one of our top priorities, so knowing it feels that way for you really means a lot. Thanks for the 5 stars and for sharing your experience!

March 24, 2026

Good

VirellasBoutique
Netherlands
16 days using the app