Reviews (1,498)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable and functional size charts that enhance customer experience and reduce return rates. They value the ability to import size charts from Excel and adjust layouts easily. The app's user-friendly interface ensures compatibility with various themes and devices. Exceptional customer support is frequently praised for its responsiveness and efficiency in resolving issues.

October 17, 2024

Just started but the app so far is easy to navigate. Thanks!

Eliana’s
United States
1 day using the app
Staytuned replied October 21, 2024

Hi Eliana’s and team!

Thank you for leaving a 5-star review! We're glad that you had a great experience with our app.

If you have any questions or need help, please don't hesitate to reach out to us!

September 6, 2024

hello, i have reached out to support multiple times to get help only to be asked if the issue is still there. we have been unable to save a single size chart and have made 6 on company times and lost all of them because the save button doesnt work we are a premium customer and will be disputing charges with out company credit card as we have not had services. this app promises alot of things and falls very short and there responses to questions are almost a day apart. if you are running a ecom business and serious this is not the answer and will waste hours of times and short change you. overall this app may have been good but has went downhill very sad to see.

furryfriendsfurnishingsco
United States
1 day using the app
Staytuned replied September 10, 2024

Hi Furry friends furnishing, we are so sorry for this sub-par experience. Our team is reaching out to make things right!

September 27, 2024

This size chart recommender is a very useful tool and shows great effects on conversion rates toward customer satisfaction. I highly recommend using this app to increase satisfaction.

Untamed Threat
United States
1 day using the app
Staytuned replied September 30, 2024

Hi there Untamed Threat team!

Thank you so much for the very helpful and detailed review! We appreciate that you took time to leave your feedback. Your support is highly appreciated.

If you need any help, please don't hesitate to reach out to us!

September 4, 2024

Easy top operate. Does what is should do.

Mijn winkel
Netherlands
22 days using the app
Staytuned replied September 6, 2024

Hi Mijn winkel and team!

We're glad that you liked our app! Thank you so much for leaving us a review, this helps us a lot.

If you need help with anything, please don't hesitate to reach out to us!

October 15, 2024

I had an excellent experience with Kiwi-Sizing's customer support! They were quick to respond and provided helpful guidance for my sizing questions. Their attentive service made my shopping experience smooth and enjoyable!

Lauren Milano
Italy
About 7 hours using the app
Staytuned replied October 17, 2024

Hi Lauren Milano and team!

Thank you so much for taking the time to leave us a wonderful review! We're glad that our support team was able to answer your questions.

If you need help again in the future, you know where to reach us!

August 22, 2024

Kiwi Size Chart & Recommender is not ADA Compliant, but could possibly be if the developer added basic features. Good for text and a basic chart only. This app lacks the ability to place alt text on images, which should be a basic & essential feature.

212 Performance
United States
7 days using the app
September 9, 2024

Bunny did great, he helped me!

Calora Mode
Netherlands
11 months using the app
Staytuned replied September 11, 2024

Hi there Calora Mode and team!

We're glad that Bunny was able to help you out! Your kind feedback will surely make his day. Thank you for sharing your experience!

If you need help with anything else, you know where to reach us!

July 30, 2024

Bunny and Jeffu helped to solve an issue quickly, Very nice customer support!

Zoëlle Berlin
Netherlands
8 months using the app
Staytuned replied August 1, 2024

Hi there Zoëlle Berlin team!

We're glad that Bunny and Jeff were able to help you out! They will definitely love it when they see your review. Thank you for sharing feedback!

You know where to reach us if you need any help. Cheers!

September 23, 2024

Could be more friendly user

Omni
United Kingdom
About 1 month using the app
Staytuned replied September 25, 2024

Hi Omni team,

Thank you for your frank review. We understand that you'd like our app to be more user-friendly. We will keep that in mind and find ways to simplify our user interface.

If you have any questions or need help, please feel free to reach out. Thank you for choosing Kiwi!

October 2, 2024

love ITS FREE thats the best part

Alyzora
Canada
About 23 hours using the app
Staytuned replied October 4, 2024

Hi Alyzora and team!

We're glad that you love the free version our app. If you are interested in getting the additional features on our higher plans, please feel free to reach out to us!

Thank you for choosing Kiwi!