Reviews (1,609)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.
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I had an incredibly smooth and enjoyable experience using this service. Everything was so convenient, and the support and guidance provided by the Kiwi team were exceptional. Their professionalism and dedication made a significant difference, and I couldn’t be more satisfied. Highly recommended!
Hey there Buxom Couture and team!
Thank you for your thoughtful feedback! It’s wonderful to hear that our efforts made a difference for you. Our team works hard to ensure every user has an exceptional experience, and we're glad to see their efforts recognized.
If you need help with anything else, please don't hesitate to reach out!
Incredible service and so clean and clear for customers to use. Our size chart has always been hard to get right being a very niche product and Kiwi Size chart has the solution.
Hi there Alchemical team!
Thank you so much for sharing the amazing experience you had with our app! Your review helps us a lot, and we really appreciate the support.
If you need any help or have questions, please feel free to reach out to our support team!
This app has the best size charts, however trying to add them to my store was difficult, because i have a colour swatch app, but i contacted the support team and they literally fixed everything for me, i just told them where i wanted the link and they did it, Amazing team, super polite love this app, very happy i changed
Rowan.
Hey there Rowan!
Thank you so much for your kind words! We’re so glad to hear that our support team was able to assist you. We strive to provide excellent customer service and it’s great to know you had a smooth experience.
If you ever need further assistance or have any more questions, don’t hesitate to reach out. Thank you for choosing Kiwi!
A very user-friendly app with plenty of configurable options. The customer support is incredibly responsive and helped me resolve my issue quickly. Highly recommended!
Hi there PETRALO team!
Thank you for your wonderful review! We’re delighted to hear that you found the app intuitive and that our support team was able to assist you quickly.
Please don't hesitate to reach out to us if you need help with anything else!
Just perfect, easy to use, many settings to adapt the look and functions, just great, thanks!
Hey there Tags Alpargatas and team!
Thank you for the amazing review! We're delighted to hear you’re enjoying the customization options and ease of use. It’s great to know the app fits your needs perfectly.
If you ever need support or tips, we’re here to help!
Staff is quick to respond and happy to help. I can't find better service & app
Hi Satin And Bloom team!
Thank you so much for your kind review! We’re thrilled to know our team has been able to provide the support you need. Your feedback motivates us to keep delivering the best service possible.
Please let us know if there’s anything else we can assist you with!
excellent service
Hi there Kualited team!
We're glad that our team was able to help you out and provide the assistance you need! If you need help with anything else, please don't hesitate to reach out.
Thank you for choosing Kiwi!
very fast response, very good solution to my needs. thank you.
Hi there ShopBelira and team!
Thank you for your kind review! We’re so happy to have provided a quick and effective solution for your needs.
If you ever need further assistance, don’t hesitate to reach out, we’re always here to help!
Great and easy to use size tool
Thank you for your review Foreign Resource team! We're glad you find the size tool easy to use and helpful.
If you ever need assistance, please don't hesitate to reach out to us!
App sluttet å virke, umulig å fikse. Butikken har vært uten size chart i over en uke nå! Vi har blitt trukket årlig betaling 3 ganger i prosessen for å få denne app til å virke. Nå gir vi opp!
We're truly sorry to hear about the issues you've encountered with our app. We deeply value the time you've been with us. Your support since 2019 means a lot, and we're committed to making things right.
It seems the initial issue occurred due to a problem with your credit card expiration, which unfortunately affected your app access. We tried to work with you to resolve this, as we're always eager to support our merchants like you. Rest assured, if the payment issue hadn't occurred, your experience would have remained uninterrupted.
Your satisfaction is very important to us. If you're open to reinstalling the app, we'll make resolving this a top priority and provide all the support you need.
Thank you for considering giving us another chance.
- Kiwi Management Team