Klaviyo: Email Marketing & SMS

Email, SMS, and more - a unified customer platform

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 75% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars

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1411 - 1420 of 1602 reviews

Cornerstone Tees

Location Canada
Time spent using app Over 2 years

Great app that delivers what is expected

Grail Productions

Location United States
Time spent using app 1 day

I love it so far. A big step up from Constant Contact and other systems that mainly do newsletters.

Cmff

Location United Kingdom
Time spent using app 22 days

Klaviyo has much better features compared to other email marketing apps we've tried, their automated flows feature is very easy to use.

Bokksu

Location United States
Time spent using app 11 months

I love the automated flows that Klaviyo provides as well as the Shopify email templates. I also love how integrated the Shopify data is from my online store (www.bokksu.com) with this app so can easily track the performance of Klaviyo newsletter campaigns!

Fiheroe

Location United States
Time spent using app 17 days

Klaviyo is what's up. Provides you with sensitive data on your customers, especially data about who the sales referrer is! Top stars for Klaviyo.

Jack Wagon Coffee Co

Location Canada
Time spent using app 11 months

Works great! There are some glitches with the way browsers interpret the html that should be looked into and remedied, but overall very good. I appreciate that they give you a way to template standard Shopify emails based on the same themes used in Klaviyo.

Stitchfiftysix

Location Australia
Time spent using app 8 months

It's simple brilliant. A highly professional, easy to use, beautifully designed, well priced, cleverly thought out app, backed by an amazingly supportive staff (I'm looking at you, Charlie!) Forget the rest. Use Klaviyo.

Dig The Falls

Location United States
Time spent using app 11 months

Awesome app! Very useful and allows for a growing brand to actually GROW without putting a choke hold on the user options right away!!! Pay structure is legit!

Gourmet Lifestyle

Location United States
Time spent using app 5 months

Superb application. Like everything, there is quite a bit of a learning curve. They could do with an introductory video that explains SIMPLE things that ARE STRONGLY RECOMMENDED.

FAQ on common errors or questions would be greatly appreciated. They launch into complicated stuff far too early without covering the bare essentials.

I think novices would have some difficulties, but this is a superb application with great benefits.

Jasminewang

Location United States
Time spent using app 3 months

worst live support ever. I normally don't normally write reviews, but Klaviyo's customer support is so poor and it's just so not acceptable. We called, emailed many times to request help on integrating our online email form with Klaviyo. Patrick responded and said that "was going to hash that out on monday". Almost a month later, when we still could not use the email sign up contact form, we asked again, he totally forgot. We had to pull out all the past emails to proof that we did request and he did promise to help to solve the problem so that we could use start to use the email. If you have to argue with your customer support to get support; this is really hard, especially when your support totally denied it and we had to pull out our communication emails to proof that the issue is still there and we are still waiting.