Reviews (3,233)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, praising its seamless Shopify integration that boosts customer engagement and sales. The email builder is noted for creating responsive, professional emails easily. Features like customizable campaigns and automation flows are standout points. The support team is also commended for their quick and helpful service, alongside valuable training resources.

January 21, 2025

I've been in email marketing for 18 years, and Klaviyo is BY FAR the best platform. In fact, I now only work with clients who use Klaviyo. And it pairs incredibly well with Shopify.

I have a dozen clients and spend 10 hours a day in Klaviyo. Trust me, I know it well ; )

I'll be direct here: if you sell products or services online, Shopify and Klaviyo are the ONLY way to go.

Halo Beauty
United States
Almost 7 years using the app
Klaviyo replied January 23, 2025

Thanks so much for your loyalty, and the 5 star review! It means a lot!

January 9, 2025

The platform’s analytics helps me make actionable insights, while its pre-built templates and flows save time without compromising on quality. With the right setup, Klaviyo can significantly boost your email marketing performance and drive revenue.

Having worked with Klaviyo extensively, I’ve seen firsthand how effective it can be when used strategically. It’s an essential platform for anyone ...

EFFYDESK
Canada
Almost 5 years using the app
Klaviyo replied January 16, 2025

Thank you so much for the 5-star review!

January 27, 2025

Brilliant app. Integrates well with Shopify. We've been using them for several years now. Klaviyo is one of the best email and SMS marketing platforms that we've experienced. Highly recommend.

Blue Ridge Overland Gear
United States
Over 5 years using the app
Klaviyo replied January 29, 2025

Thanks for the shout-out! We're glad that you're loving our platform, and thanks for the 5 stars!

February 2, 2025

If you're looking for a powerful marketing platform that helps you maximize sales, build customer relationships, and create a thriving community around your brand, Klaviyo is the way to go! It’s more than just an email and SMS marketing tool—it’s a growth engine designed for e-commerce brands that want to deliver personalized, data-driven campaigns with ease. If you're serious about scaling your ...

Vagitaminz
United States
12 months using the app
Klaviyo replied February 4, 2025

Thank you so much for the praise! We're glad you're loving Klaviyo and seeing so much success with your e-commerce marketing!

December 17, 2024

The best email platform there is. Klayvio has been a copmlete game changer for our business. Highly recommend it.
The reviews aspect of Klayvio still nees a lot of work though, we tried that and didn't find it great value for money and lacking in a lot of areas that we needed. But the email side of it is amazing

Shoeq
United Arab Emirates
Almost 4 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your loyal support!

January 22, 2025

Klaviyo has been exceptionally good for our company. We have increased sales exponentially while connecting with our customers on a personal level while expanding our customer base. The exponential growth adn future potential is unlimited. We are very happy.

The World's Greatest Rejuvenation
United States
Over 4 years using the app
Klaviyo replied January 24, 2025

We're so happy to hear that you're happy with Klaviyo - thank you for your 5 star review! :)

December 11, 2024

Easy and with a lot of tutorials so you can figure out how most things work. Set up is easy with loads of templates or you can create your own.

My Pretty Babi
United States
Over 3 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

December 22, 2024

Great email platform and integrates really well with Shopify. They've got all you need to set you up for success in the email space! Great support if you are on Klaviyo enterprise plan.

Paula's Choice Singapore
Singapore
About 5 years using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

November 18, 2024

Great customer service, especially when I'm in a pickle and can't understand how things work properly :) The system is great, but there are a few things that need tweaking like being able to open a profile in a list, and then hit the back button. You should be able to go back to the list you were in, not go to all profiles.

Daily Orders
Australia
About 4 years using the app
November 28, 2024

Klaviyo has made sending promotional emails a breeze. Love how easy it is to add new emails through Shopify POS and through our website. Copying campaigns and blocks super easy too, saving time and optimizing our reach. Highly recommend!

Lunaroma Aromatic Apothecary
United States
About 4 years using the app