Reviews (2,713)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for boosting engagement and sales through top-notch segmentation, automation, and analytics. It integrates seamlessly with Shopify, simplifying flows like abandoned cart and welcome emails. The intuitive drag-and-drop editor and customization options are praised. Merchants appreciate the reliable performance, user-friendly interface, and insightful reporting tools. Responsive customer support and valuable educational resources further enhance the app's effectiveness.
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We are BIG fans of Kalviyo - intuitive, reliable and quick reporting on KPI's through dashboards!
Thank you for the 5 star review! We appreciate it!
User friendly for our small business. Our email marketing looks smart and professional.
I love using Klaviyo! The integration with shopify is great and all the analysis tools are perfect for tracking. highly recommend
Thank you so much! We appreciate the 5 stars, and are glad that you're liking our analytics tools!
Aside from the fact that it is kinda expensive from what it offers, most of the services offered like help desk, reviews and email are all mediocre and mostly only offer basic features. It is also unneccessarily complex to setup at first. Once you do the initial setup, it is mostly fine to use but I would not rely on it for anything other than email maketing.
Thank you for your feedback. We really value your perspective about our features, and we encourage you to reach out to our support team with any questions you have! They'd be happy to help out.
I'm in love with Klayvio. As a small business, it has been so important for us to be able to target high performance customers and Klayvio makes it so easy to do so and track behaviors. I highly recommend to anyone who is trying to grow sales through email marketing strategies. I have learned so much from the videos re: BFCM, segmenting, etc., there are endless ways to grow sales if you are able to harness the tools Klayvio offers. We came from Mailchimp but find this platform is much more powerful and supportive.
It's awesome to hear that you're seeing success with Klaviyo! Thanks so much for the 5 star review!
This app has been an amazing asset to my business! It continues to get better and better...even for the technically challenged!
Really glad to hear that Klaviyo has been useful to your business and has been easy to use! Thanks so much for the 5 stars!
Kaviyo is a very capable platform. It continues to evolve in ways that add value to our business and most importantly, our customers. We highly recommend!
Thank you so much for the 5 stars! We're always looking to continue to improve, to provide you with the best possible experience!
Waste App: emails delivered (12694) - opened (1009) - clicked (13) - unsubscribed (111) - marked as spam (18)...
no comments for usd375
Thank you for your review. A member of our support team has reached out to you via email, and is eager to work with you and help out.
I followed explicit instructions from Klaviyo support to resolve a configuration issue.
That guidance resulted in service interruption and an accelerated billing cycle.
Despite clear communication records, this is now being treated as a “customer-initiated change.”
This is extremely disappointing and uncomfortable as a paying customer.
I hope Klaviyo will review support-led actions more responsibly.
Thank you for your feedback. A member of our support leadership team has reached out to you directly, and is eager to help resolve this issue with you.
Very overpriced - especially for small businesses. $150 a month is steep for the lowest tier.