Reviews (2,916)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

August 12, 2024

I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.

Stray Dog Designs
United States
Over 4 years using the app
September 16, 2024

I've used Klaviyo for years now and while it can be more expensive, it is such a robust email provider. I recommend it if you're growing a list and a business!

Twyla Dill
United States
Over 5 years using the app
October 15, 2024

Love Klaviyo! Easy to use and manage. Since we've started using Klaviyo, we've been able to manage our email marketing flows much better.

WHOSA
Australia
Over 1 year using the app
October 9, 2024

This can be a complex app to use but they provide free videos to help you along. I love that they offer classes throughout the year to sharpen your skills. I took one several weeks ago on something I've used for a while. I learned features I've never explored before and have implemented them into my weekly email campaigns! Love this app & highly recommend.

CARDIACS Sports & Memorabilia
United States
6 months using the app
September 12, 2024

Klaviyo has been an excellent tool for our email marketing needs.The support team is quick and incredibly helpful whenever we have questions or run into issues.

Nutra Organics
Australia
Almost 5 years using the app
August 19, 2024

Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all.

I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result.

You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo.

Their learning tools are great. Take the time to join them on their webinars.

Great company run by a great CEO.

Great Balls of Flour
United Kingdom
10 months using the app
October 3, 2024

A lot to learn but our systems have definitely improved since using Klaviyo.
The help and tutorials and live webinars are so good. I always get the answer i need! Love it

Crockers Paint & Wallpaper
Australia
Almost 2 years using the app
September 8, 2024

Works well and has great analytics and segments and is easy to build campaigns. Can get pricey as you grow particularly SMS is very expensive

Coconut Greens
Australia
Over 5 years using the app
October 29, 2024

We have used 4 different email marketing platforms. Klaviyo is by far our favorite.

Joyride
United States
Over 3 years using the app
October 15, 2024

Great integration with our Shopify store and allows us to communicate effectively with our database on a regular basis.

THE GAME
Australia
Over 3 years using the app