Klaviyo: Email Marketing & SMS , 1,986 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.
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I have used other email marketing tools...and Klaviyo has ruined me. I can't use anything else, it's simply the best!
The only thing that bugs me is how many people pronounce it "claw-vee-oh"
I am new to Klaviyo, and everything has been working great. However, this review is mainly for an issue I had recently that made me cry (Nothing from the Klaviyo side), so I contacted support. This was my first time interacting with their customer support, and it was a great experience. Not only was the issue resolved right away, they went out of their way to help me fix the issue, created the segment that was key in resolving the issue, and held my hands through the process, as I was so overwhelmed with what was happening. I left the chat session smiling again and was grateful to have gotten the help I needed. Thank you so much for that.
We're so happy to hear this! Thanks for the review and for choosing Klaviyo!
Great tool coming from MailChimp ! The integration with shopify is exactly what we were looking for and is super powerful and the functionalities allow us to send the right message to the right customer.
Thanks for the review and for being a Klaviyo customer!
best app for email marketing - very intuitive, easy to use - lot of learning materials, highly recommend!
Thanks for the review and for choosing Klaviyo!
Katalina was amazing as usual. Issue was resolved on first email. Great customer service. I love when she takes of our issues.
Great to hear! Thanks for the review!
Great app. Greater service from representatives. Shout out to Joanna S for helping out today! It was bit difficult to navigate app but once explained by rep it was great to use.
Thanks for the review and for shouting out Joanna!
WENDY WAS WONDERFUL!!!!
Laurel was very helpful with my request for some more customization with flows. Thank you!
This is the best meat and SMS service ever. They even offer a review service now.
Aaliyah was very, very helpful. Had my issue with a flow sorted in no time.
Great to hear and thanks for the review!