Klaviyo: Email Marketing & SMS , 2,144 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive flow setup, customizable features, and wide range of templates that aid in creating personalized marketing strategies. The advanced segmentation tools and SMS feature are praised for effectively targeting the right audience. The customer service is noted for being responsive and knowledgeable, providing quick issue resolution. The user-friendly interface is accessible to all merchants, and the app is often credited for generating significant revenue for businesses.
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The best email platform on the planet for any Shopify store.
Easy to use
Extremely robust
Constantly improving
Amazing CSM support
Amazing Help support
Just all around the best platform for Email & SMS.
We migrated from Mailchimp to Klaviyo a month before our BFCM promos. It was very easy to figure things out and utilize all of the help documents from Klaviyo to optimize things in record time. I made it a priority and we were able to migrate much quicker than anticipated. Learning about list cleaning and list warming was all new to me, I had been on Mailchimp for so long that I didn't have visibility to any of that. I cut my list in half simply by scrubbing anybody who had bounced more than 6 times or had not opened or clicked anything for over 2 years. The result was that I actually cut our costs by moving to Klaviyo and ended up with a more effective email list at the end of the day.
Hey there, this amazing news! Thank you for joining Klaviyo and we are very happy everything is going well. If you ever need any help, contact our support team.
If you're up for a bit of a learning curve, Klaviyo can be a game-changer for your business. Dive in, get your hands dirty, and you'll soon see how its features can really help your business take off. Stick with it, and before you know it, you'll see the rewards rolling in as Klaviyo's automated processes start working their magic for you.
Added the Reviews feature, and before we've had a chance to even send out a single review request, a notification has come through that we've "used 97% of your monthly plan for reviews."
Not 1 single review request email has even been sent. And we owe $250 in review request charges? Doesn't make a lick of sense.
A review feature should bill based on reviews. Klaviyo is already a super pricey platform, really disappointing to see them treating well paying customers like this.
Email marketing is a must in any business!! Despite the "email is dead" moniker. Klaviyo's capabilities and functionality is top notch. They also have 5-star support, which I love. First, I always leave the support conversations with solutions. They go above and beyond with screenshots and/or recordings to ensure I understand what I'm asking about. They're super pleasant and effective. Couldn't recommend enough.
Thank you for your amazing review. We will make sure our support team hears this.
Seamless integration with Shopify, and amazing customer service make Klaviyo a no brainer for any business.
My flows and email campaigns consistently help me increase sales and my AOV.
Very happy with Klaviyo!
They maintain constant communication/support on channel performance, they excel at both day-to-day troubleshooting as well as success strategy. They're well integrated with most other platforms we use and have around the clock support. Can't recommend them enough!
I love Klaviyo's seamless integration with Shopify. It makes marketing extremely easy for a non-marketing person such as myself.
Love this tool. I come from a B2B background using much more complicated MAPs, and Klaviyo's ease of use and abilities are refreshing. It is absolutely perfect for B2C.
And a huge shoutout to the Support team. Rarely have I seen a support representative actually get in my tool and code things out for us, making our lives so much easier. Thank you (you know who you are).
Hey, thank you so much for this review. We really strive to provide the best platform and top notch support!
Every app has its flaws, but this integration rarely has one and has gone above and beyond most other apps. I'm very pleased with the metrics it brings over and communicates between the two platforms. And of course Klaviyo support is always top-notch the best of the best in my opinion. I look forward to seeing this integration develop!