Reviews (3,091)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

July 6, 2020

This app has helped me start segmenting my email lists and sending regular newsletters! The help blogs have been super educational and straightforward. I would highly recommend Klaviyo and look forward to learning more!

KEPT
Canada
3 months using the app
Edited June 24, 2019

Sou do Brasil, estou gostando muito do aplicativo, ótimo para quem precisa enviar e-mails marketing e aumentar ainda mais suas vendas!

lojakikaribeiro
Brazil
2 months using the app
Edited December 27, 2017

This! If you are looking for an app for automating your emails, then this is the one. So easy to use and understand and the support is great. Just remember to turn the emails on to live instead of manual to send them automatically.

Phone Holder Gadgets
France
2 months using the app
May 1, 2022

Extremely extremely hard to use and does not even save changes, no tutorials that work whatsoever. Nice one!

Pawsy
Sweden
2 months using the app
Klaviyo replied May 10, 2022

Hey there! We appreciate your feedback - our support team is going to look into these issues for you but if you have details you can send to feedback@klaviyo.com that would be so helpful. Thanks in advance!

May 27, 2022

So far really good, lots of email customization and campaign flow. I am using this in my blue-comma.com ecom site.

BlueComma
United States
2 months using the app
July 1, 2018

I was a firm Mailchimp customer.. Until I saw Ezra Firestone using Klavio.

Now, I wasn't looking for another email marketing program.

BUT

Seeing how well it auto-segments our Shopify customers, it does an amazing job at just "working".

Highly recommended, although I do still use mail chimp for signup forms, but then all mail chimp lists are auto uploaded to Klavio so i'm not missing out on anything.

Brainpower Nootropics
United Kingdom
2 months using the app
May 4, 2020

Great app. I absolutely love it and my campaign emails looks amazing! Will keep using this app for all my newsletter emails.

Laura Francesca's
United States
2 months using the app
December 27, 2020

I really hate most newsletter templates, but this has changed my perspective, excellent product that i cannot recommend enough !!

The Home & Garden Co
United Kingdom
2 months using the app
January 25, 2022

Good Morning. My company, SlipIns is 8 years old and we have been working diligently to increase our national and global awareness as well as increasing sales with the use of various promotional entities. We discovered Klaviyo quite by accident when a customer mentioned that we might try this company for our e-mail marketing and promotion. I was a bit skeptical because we had been using another source with limited success and expenditure of lots of time and energy. We decided to give Klaviyo a try and, much to my excitement, in less than 60 days our sales returns have been exceptional. We have just exceeded a 500% return on our investment using this system. We found setting up the system was easy and when we needed help their people were right there to help. We are not overly tech savvy people and the Klaviyo support people were ready to help us with all our questions and needs immediately which was a huge advantage that sets them apart from the other services. I have to say, if you're in need of help and results using e-mail marketing and promotion Klaviyo is a tremendous resource and we at SlipIns recommend them enthusiastically. They have been fabulous!

Slipins
United States
2 months using the app
March 23, 2021

This app is awesome. For any e-commerce store it's a must have. I love the flows you can utilize and the recommendations are awesome. Recommended

Incredible Socks
United States
2 months using the app