Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, seamless Shopify integration, and robust features like an intuitive email builder, segmentation, and automated flows. Many have reported significant sales increases, with some noting a 30% boost from sign-up incentives and newsletters. The app's customer support is praised for its quick response and problem-solving abilities. Merchants also value the detailed analytics tools for improving marketing strategies, the SMS feature, and the training resources for beginners. Despite the cost, many believe the return on investment justifies the price.

May 23, 2015

We've been using it at www.EverRose.com for a couple weeks now, and we really enjoy the integration with our existing contact lists along with the easy to use templates. We've experimented a bit with it, and it's very simple to set up, and the analytics are wonderful.

Ever Rose
Canada
Almost 4 years using the app
July 13, 2017

I'm still learning but this app has everything I was looking for. Special thanks to Amanda and Evan for calling, explaining and helping. So exciting to have so many features in all in one place! :)

Finer Gifts
United States
Almost 4 years using the app
March 20, 2017

We run on Klaviyo. It's been indispensable. We haven't used it to it's full potential yet... but we're working on it!

Oursandals
Canada
Almost 4 years using the app
Edited March 1, 2016

Love, love, LOVE!

+ Extremely easy to use.
+ It pulls your customer list directly from Shopify. Every other email tool we've looked into forces you to use a third-party app to automatically upload your customers into your email lists.
+ They help you get started with really nice templates and campaign flows.
+ Nice customer service representatives.
+ We were able to connect our existing email tool to our Klaviyo account, and it pulled over and sorted all of our existing contacts for us.
+ Awesome analytics data!

- Cost is a little higher than we want to spend on an email tool, but I guess you get what you pay for.

Mimijumi
United States
Almost 4 years using the app
December 17, 2021

Klaviyo is a GAME CHANGER. I switched from Mailchimp mostly because of the ease of install and incredibly value you can get from the turnkey integrations that help you leverage customer and prospective customer data from other apps like Octane AI and Okendo in particular. Converted and not once looked back.

Burgundy Fox
United States
Almost 4 years using the app
February 16, 2019

Great App, Kaviyo is one of the best marketing automation tools I've used. I don't know why anyone would use anything else like MailChimp.

The Parent Diary
United States
Almost 4 years using the app
May 1, 2020

Apps been great so far. Klaviyo allows us to integrate with Shopify and efficiently work with both systems. Ill update my review in the coming months as we just started.

Ahimsa Pets
United States
Over 3 years using the app
January 10, 2023

I love how easy it is to write powerful emails through Klaviyo that include the products from my store with the click of a button. The integration feels seamless and intuitive.

theperchplace
United States
Over 3 years using the app
February 21, 2018

Love the app! Wonderful email templates! I highly recommend it!

Cosmic Crystal Visions
United States
Over 3 years using the app
August 4, 2020

Excellent app! Takes a little while to find everything you need. After that, very powerfull, intuitive and easy to use app. Thanks Klaviyo!

Straling-vrij
Netherlands
Over 3 years using the app