Reviews (2,983)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

March 17, 2021

Just installed and used for the first time. Impressed so far. I don't consider myself all that techie and I've not had any trouble. I've only heard AMAZING things about this app and its integration with Shopify, so I can't wait to dig in to the data and get going properly.

Prints & Press
United Kingdom
About 23 hours using the app
April 24, 2019

it's really easy to design communication with customer. i surprised at how easy it is. next i want to earn, by using this applications.

Now i still feel a little bit expensive. so i expect to raise my sales.

LICKART/リックアート
Japan
About 23 hours using the app
Edited July 15, 2020

Great app to get started. It is a little complicated to grasp at first but once you get the hang of it. It works well and it is free to start..

Recover Vibe
Canada
About 22 hours using the app
November 3, 2016

I spent half a day getting everything dialed up to send emails then called their support because I was having trouble getting the email addresses into their system. They told me I could not send the emails that I wanted to send because I was importing them and there were some that didn't come from my shopify store (that came from our website's email sign-up form). Then I asked them if I could just send the shopify customer email addresses and they told me "no.".

This company is a complete and utter waste of time.

Balance Of Power Pac
United States
About 21 hours using the app
April 30, 2020

Very user friendly and efficient app. I was able to send a templated email within a couple of hours!

One Vintage
United Kingdom
About 21 hours using the app
June 8, 2022

Stade 1 : facile d'utilisation malgré quelques bugs dans les enregistrements des modifications entre version PC & mobile lors de la création de la newsletter. à suivre...

Petit Pote
France
About 17 hours using the app
Klaviyo replied June 8, 2022

Bonjour! Nous sommes heureux que vous commenciez avec Klaviyo. Un membre de notre équipe de croissance vous contactera pour voir comment nous pouvons vous aider.

June 9, 2019

what a cruel app! i spent ages doing my email campaign $400 a month to send!!! this is outrageous.

Sparkle Fantasy Cosmetics
United Kingdom
About 13 hours using the app
August 21, 2017

Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked

Elivera
United Kingdom
About 13 hours using the app
June 6, 2020

Very simple to use.
I just started and I am very happy.
I loved the easy way to have all in a same place.

Natural Dry
Mexico
About 11 hours using the app
September 10, 2021

Very easy to use I enjoy their platform thus far and am excited to build more engagement with my subscribers

SociEx Studios
United States
About 11 hours using the app