Reviews (3,293)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

February 5, 2020

great app. I recently started to use it. I think it is gonna be a killer app. So far great email tool

Northlord
Greece
21 days using the app
April 8, 2024

DON'T GET IT! they DEActivated my account after i SET up everything for no reason, i didnt ever started advertising or emailing yet! waste of time 0 review

Donald Trump Everything
United States
19 days using the app
Klaviyo replied April 24, 2024

Hello, sorry this happened to you. Can you please contact out support team. https://www.klaviyo.com/support

March 10, 2021

Klaviyo has been an amazing tool for my small business so far! Absolutely loving it. Would recommend

REBORN CLUB
Canada
20 days using the app
December 22, 2020

I can't use this app because I can't send any emails. I created 4 flows and run them live, but I didn't receive any emails on 3 different email addresses with 3 different devices. I can't run my store now too, because my clients won't receive any coupons that I promise to send them by email. There is no support too, it's been 35 hours since I emailed them, and they didn't answer yet. Very ...

kindtouchlovers
United States
20 days using the app
July 16, 2018

Works great, awesome for a jewelry dropshipping store to keep contact with customers

Testikauppa1212
Finland
19 days using the app
Edited September 10, 2019

This is a great marketing tool - I can get a hold of more people this way, and make sure that they know what offers I have. My store is new so I selected the wrong plan but they helped me fix it and they've been really nice.

Citrusee Women
United States
19 days using the app
November 30, 2023

Klaviyo is definitely the best email marketing platform we tried! Not to mention their customer support team are very friendly, and helpful. They really dive deep into things to give the best solutions. Totally awesome!

MANEPRINT
United States
19 days using the app
December 1, 2018

By far my favorite marketing app. The free plan offers a lot for new businesses and the pricing is very fair and scales with size. https://highzer0electronics.com/

HighZer0 Electronics
United States
19 days using the app
January 21, 2020

I still have not received confirmation email to be able to use the service. I also sent details to customer service a week ago today. No word yet. I would like to try it out, but for now I giving a one star.

Kan Goods
United States
19 days using the app
Klaviyo replied February 5, 2020

Kan Goods. Has this been resolved at all? We at Klaviyo definitely want to help. You can always connect with us at https://help.klaviyo.com/hc/en-us/requests/new

April 18, 2020

la mejor app de marketin por email! muy contento! la verdad es que cumple todos los requisitos, funciona a a la perfección!

AuricularesPodsTM
Spain
19 days using the app