Reviews (2,981)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 4, 2024

Highly Recommend. I have seen other email marketing apps in use and have personal experience with them, and Klaviyo is definitely the best by far. Aweber, Mailchimp, and Constant Contact do not have all the great features and ease of use like Klaviyo does.

Chew Chief
United States
11 months using the app
June 11, 2024

Best email marketing platform in the game. Nothing else compares to klaviyo if you are trying to scale your business and grow sales. Their support is wonderful.

NatureWise
United States
Over 4 years using the app
June 8, 2024

Integrates seamlessly with my Shopify store. I love the flows, it lets me build trust with my audience on autopilot. Plus they have lots of training and resources to make the most of my email list.

Harmony Goddess
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the 5-star review. Our help center articles are super detailed, we also have courses and online webinars. We are here whenever you need any assistance.

June 18, 2024

We've been using Klaviyo for a couple of years and really enjoy the seamless integration with Shopify! This platform has really grown in their service offerings over the years, so our team is still trying to take advantage of all the features!

Wiley's Finest
United States
5 months using the app
July 8, 2024

Great tool to increase sales and growth! Very happy with Klaviyo

punch4parkinsons
United States
4 months using the app
July 10, 2024

They did a great job helping me solve a tough logical problem!

edikted
United States
About 3 years using the app
May 29, 2024

Klaviyo is the best email marketing platform out there! It can't be beat in terms of efficiency, customization, customer support, and data analytics. It's worth every penny as our monthly revenue gained from the app far outweighs the price.

Hover-1 Rideables
United States
Over 3 years using the app
May 23, 2024

Great online support! Friendly, helpful, always have solutions and screen grab images/pictures to help you through the problem solving or solution. We've been using Klaviyo for 2 years now and new updates, Reviews feature and SMS features are terrific. We also love the Flows/Segmentation of the Database and more...well done Klaviyo keep up the good work for small businesses in eCommerce and helping us.

Silvermaple Boutique
Australia
Almost 2 years using the app
May 24, 2024

I love Klaviyo, so simple and so intuitive. With a little practice it is set up in no time. Once you have your templates, each week is easy to just produce your content and send to your hearts content. We've seen a much needed up turn in sales. The cost is around about 10% of the turnover each month so we are more than happy with that return. It keeps us fresh in our customers minds and ensures just that little bit of loyalty when the time comes.

Barefoot Junkie
United Kingdom
About 2 years using the app
July 13, 2024

Klaviyo ist perfect for us. Thank you for the great service

totobi
Germany
Over 1 year using the app