Klaviyo: Email Marketing & SMS , 1,981 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.
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Their customer support is excellent. Their chat support is great as all of their staff are very knowledgeable and have never left feeling like I didn't my issue resolved. They will stay on and walk you through the steps. Very much appreciate the support since we are small company and it helps to have the access.
We are delighted to hear that you've had such a positive experience with or product experts. They really are the best. Thank you for the positive feedback we will make sure they get this. If you have any follow-up questions you know where to find us
excellent communication and answers to the point. helped us on various situations that had a great impact on our work. thank you!
You get what you pay for! I had another email service for months that I never used, but I have found Klaviyo to be much easier to figure out (as a solo business owner doing everything myself) and feel confident I’ve created a solid avenue of sales and email contact with customers through this app. I’m sure there is so much to learn, but if I ever have questions a helpful and thorough support team member is always there to help walk me through the issue and solve it. Definitely an essential app for my business
We're thrilled that Klaviyo has become an essential tool for your business. It's great to hear that our app has empowered you as a solo business owner. We're here to support you, and it's fantastic to know our team has been helpful and thorough in assisting you. If there's anything else you need, we're here for you!
Top app with the best features on the market and stellar customer support
Klaviyo's stunning good looks and killer personality got me the answers I needed when I needed them. Support is top notch. Every second counts.
I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!
It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!
Very easily integrated with your Shopify store! Highly recommend!
Shopify and Klaviyo, it just works! Thank you for the review.
Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!
Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!
Klaviyo is one of the best platforms around and the customer service is top notch. From the smallest detail to the biggest problem imaginable, they always seems to assist in ensuring my email program is running on all cylinders. I would recommend 1000 times over!
Thank you so much for that glowing recommendation!
The live chat function is truly the most wonderful asset Klaviyo has. Every time I have a question or need assistance with anything Klaviyo-related, I am always met with the most emphatic, conscientious support staff. Megan F was particularly lovely to speak to today.