Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, seamless Shopify integration, and robust features like an intuitive email builder, segmentation, and automated flows. Many have reported significant sales increases, with some noting a 30% boost from sign-up incentives and newsletters. The app's customer support is praised for its quick response and problem-solving abilities. Merchants also value the detailed analytics tools for improving marketing strategies, the SMS feature, and the training resources for beginners. Despite the cost, many believe the return on investment justifies the price.

May 1, 2019

The integration into Shopify and other tools I use is excellent. There's plenty of help videos for those just starting and their support is prompt and helpful. You'll find that it's more than just a tool to send emails. You can include pop-ups and all sorts of things to keep your customers engaged.

The WYSIWYG editor is excellent and easy to use, pretty much intuitive yet very flexible.

Klaviyo came recommended to me by others and they didn't steer me wrong. Give it a try and I think you'll be impresses...I am.

...Robert

FirstChoice Gear
United States
Almost 3 years using the app
December 13, 2019

I was nervous at first leaving Mail Chimp - I'm so glad I gave this a try. Beautiful templates that are easy to use. Love the easy link to Shopify too!

Clear Unity Bags
United States
Almost 3 years using the app
November 21, 2018

We love this app! It works great and does everything we need regarding email marketing! Highly recommended!

LivingEngine
Israel
Almost 3 years using the app
Edited November 2, 2018

Very simple setup and the functionality looks super powerful. Can't wait to see what I can do with it! The walkthrough guides are very helpful as well

MURO
United Kingdom
Almost 3 years using the app
Edited April 2, 2019

I used this app to help me with email campaigns and I really like it! It's the first time I sent one out. There are many templates to choose from, which makes the process so much easier. I also love the fact that you can set up analytics. Great product! - Thank you Klaviyo

modcolorpop
United States
Almost 3 years using the app
January 21, 2019

Amazing app. Love all the flows. Takes a bit of time to learn but really worth it in the end! Love it

Loving Hands Grooming Gloves
Canada
Almost 3 years using the app
October 17, 2022

Great app and great customer service, best app for flows automation and audience targeting. Maybe its expensive.

Ypsons
France
Almost 3 years using the app
January 17, 2014

Outstanding, simple, sleek system that is intuitive, streamlined, and effective.

theory11
United States
Almost 3 years using the app
October 29, 2015

This app is awesome! Very professional, if you have an eCommerce website, this app is a must have!

Confederate Outfitters
United States
Almost 3 years using the app
July 10, 2014

First of all, the level of personal support you get from these guys is second to none. Ed and his team are fast to respond to any questions you may have.
Klaviyo is an essential tool for all shop owners. The ease of use when putting together an email campaign, or building out your list of customers and contacts is extremely user friendly.
I highly recommend Klaviyo! 5/5 all the way!

Band-Brand - Custom Band Merch - Buy & Sell Direct
Canada
Almost 3 years using the app