Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

Edited January 30, 2024

I love the customer support! They are fast, helpful, and easy to understand. I always get the answers I need ASAP. Highly recommend for new email users and seasoned ones!

Shepherd's Fashions
Canada
Almost 3 years using the app
November 17, 2020

Blown away! Lover this! I have other email systems I use, but the integration with Shopify makes it my choice!

Always Bright Eyes
United States
Almost 3 years using the app
October 29, 2018

Excellent integration, I don't care much about cancelation because app is free and I need it to run sale promotions

CaffeJanus
United States
Almost 3 years using the app
Edited December 21, 2022

The most useful App for our Shopify store! Fast customer service. Reliable products. Frequent free customer education webinars (very helpful). Seamless integration with Shopify. Klaviyo is the most valuable App our Shopify store has subscribed.

We also invested a bit on Google and Meta marketing campaigns, but we have found Google and Meta difficult to navigate and campaigns complicated to manage. The worst is when we need help with Meta or Google, it is impossible to find a real person to talk to. On the contrary, working with Klaviyo's email compaign is direct and effective.

Klaviyo so far is the biggest bang for the buck for our marketing needs. Highly recommend!

JoJo Learning
United States
Almost 3 years using the app
Edited June 5, 2019

I started out by paying a consultant to create a full email funnel, though I basically used nothing that she made. I dedicated a week to getting to know Klaviyo and found that it's pretty easy to use and to set-up. Still early days but I'm very impressed!

CAMIXA
Australia
Almost 3 years using the app
May 1, 2019

The integration into Shopify and other tools I use is excellent. There's plenty of help videos for those just starting and their support is prompt and helpful. You'll find that it's more than just a tool to send emails. You can include pop-ups and all sorts of things to keep your customers engaged.

The WYSIWYG editor is excellent and easy to use, pretty much intuitive yet very flexible.

Klaviyo came recommended to me by others and they didn't steer me wrong. Give it a try and I think you'll be impresses...I am.

...Robert

FirstChoice Gear
United States
Almost 3 years using the app
April 14, 2023

Klaviyo is really the best email platform out there I've tried others and I always come back. They're platform is very easy to use and the over all email aesthetic is great

Ivy Reina
United States
Almost 3 years using the app
October 23, 2015

Klaviyo has worked very well for me and has allowed me to increase the revenue generated from my email marketing initiatives exponentially. The are also very helpful and very responsive whenever I have a questions about a feature or an issue that needs to be investigated or looked into. I highly recommend them!

Blackartdepot
United States
Almost 3 years using the app
December 13, 2019

I was nervous at first leaving Mail Chimp - I'm so glad I gave this a try. Beautiful templates that are easy to use. Love the easy link to Shopify too!

Clear Unity Bags
United States
Almost 3 years using the app
November 21, 2018

We love this app! It works great and does everything we need regarding email marketing! Highly recommended!

LivingEngine
Israel
Almost 3 years using the app