Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

November 25, 2020

We use Klaviyo since we started 3 weeks ago. We already made some sales because of our flows we have created in Klaviyo. This app is more than just a email marketing app - the opportunites and chances a huge!

Vandrap
Germany
Almost 3 years using the app
October 26, 2020

Fantastic app and love the integration with Shopify. Makes all the work a lot easier. Love that they also offer a good portion free to get started.

Nettimport.no AS
Norway
Almost 3 years using the app
January 1, 2021

LOVE THIS APP! I was previously using Privy, and needed a way to set up automated email flows for welcome emails, and to filter users by country (e.g. To give new subscribers a welcome discount, then follow up if they had not used it yet, with prices in local currency). Klaviyo has been a great solution, for free. I found some parts challenging in the beginning such as accidentally deleting entire email flows and not being able to get them back, but once I got used to it, this app has been everything I wanted for managing customer lists and leaving automation to do the work!

The Drag Room
Netherlands
Almost 3 years using the app
January 21, 2021

Thank you Klaviyo. Works very well. I discovered many news ways to reach my customers. Just waiting for results now...

Cristalview
Portugal
Almost 3 years using the app
July 26, 2021

Great customer evangelist on twitter sharing all valuable information :) Great employees = Great product!!!

Fames Chocolate
United States
Almost 3 years using the app
April 23, 2019

I'm not tech savvy but Klaviyo makes email marketing on Shopify easy. So far I'm very impressed with both functionality and ease of use.

Cartwright Bag
United States
Almost 3 years using the app
March 23, 2017

Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/

Agm Worldwide
United States
Over 2 years using the app
April 15, 2021

I used this app one time and learning it was easy. It was more intuitive for me and made an email I am happy with. I set up the flows also but only in the past few days so I have no feedback.

Wholesale Luxury Sheets
United States
Over 2 years using the app
November 27, 2018

I used this app to help me with my email marketing and it has been helping a lot. Easy to setup ready to go automation.

ZombieApocalypZ
United States
Over 2 years using the app
May 10, 2021

Easy to use and very effective. Even with a small client base --we've been online for only two months--, the mailing campaigns and flows are driving sales.

Mamatina
Peru
Over 2 years using the app