Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

May 15, 2019

I decided to check out Klaviyo after all the news about Mailchimp not syncing with Shopify anymore. Best decision I've made! Klaviyos flows might be a little confusing at first but after watching a few of their videos and a few youtube videos I've set up a few flows that are doing well! The free version is more than enough to get started too!

Newton Fit
Australia
Over 2 years using the app
February 12, 2019

I am really enjoying learning how to create campaigns and this app really is helping me get more comfortable with sending emails to my customers. From the step-by-step videos to the templates this app is AWESOME !!!! THANKS AGAIN!

DiP Clothing LLC
United States
Over 2 years using the app
April 8, 2021

Great app until now I really recommend it to set up the flows and start generating some extra cash with emails.

Fagaci
United States
Over 2 years using the app
July 19, 2021

Best email marketing tool for Shopify stores. Can't recommend it enough!
It makes segmentation a lot easier

O2 Reserve
Colombia
Over 2 years using the app
November 26, 2019

AMAZING!! So much better than mailchimp. Every business needs this ! Why have I only just discovered this !??

cubbytime
New Zealand
Over 2 years using the app
July 3, 2018

242nd 5* review ... we have been using them for two years now and love the program.

Clothing Arts
United States
Over 2 years using the app
September 17, 2020

Intuitive to use and plenty of help on offer.

I didn't have much experience with an email app but this has lived up to its expectations so far.

Monday Supply
Australia
Over 2 years using the app
February 26, 2019

Best email marketing platform for ecommerce ever! Awesome support and amazing features. Lots of documentations and a big and great community

Meat House Panama
Panama
Over 2 years using the app
April 29, 2014

I'm loving using Klaviyo! I was using MailChimp before and their auto responders don't send instantly (takes up to an hr).. So I was constantly having to manually send emails to customers that were meant to be automatic. With Klaviyo they send instantly! Which has freed up a lot of my time. It integrates perfectly with Shopify and their customer service is really helpful too! I love that they track the sales from your emails as well..

Daisy Plays Dress Ups
Australia
Over 2 years using the app
September 17, 2021

Love using Klaviyo for our business, great connect w/ Shopify as well! Really like how easy it is to create segments of our audience to send the best information to each person possible.

Love Sweat Fitness
United States
Over 2 years using the app