Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

June 13, 2017

Really great thing to have integrated with our Shopify store and access our customer data. Love the segmentation, but there's so much more we haven't discovered yet!

Smai
Australia
Over 1 year using the app
March 5, 2016

Nothing but LOVE for this app!

It's free and it helps me to send amazing email templates, automatised emails and so much more! So glad I've found this!

The biggest PLUS of this app are the abandoned cart emails!

Thanks!

Squat Erella
United Kingdom
Over 1 year using the app
May 1, 2020

This is by far my favorite email marketing app. It integrates so well with the data that comes into my shopify store so I can segment customers accordingly. Really easy to use and the free plan is what got me to get started. When we started growing our list with another business I use this for - the paid plan paid for itself.

Vegan Health Pack
United States
Over 1 year using the app
November 17, 2020

Easy to use, fast interface and offers a awesome range of features even on the free plan! Highly recommend for all business types!

Logan Harrison™
Australia
Over 1 year using the app
July 1, 2020

Really easy to use for basic emails. Also has a ton of great features about predicted LTV and next order date!

Super Coffee
United States
Over 1 year using the app
July 2, 2018

The best ecommerce CRM on the market!

Arivenplanet
United States
Over 1 year using the app
October 9, 2015

Our customer notifications look much sharper, still to early to tell if it will end with more conversions, but it's been very easy to use and we've been happy with the end result.

Freeds Bakery
United States
Over 1 year using the app
July 26, 2022

Have been using Klaviyo for a few months now and it's been great. I love all of the variety of pre-made forms and templates. It makes it easier for me just to add a few words to compete my newsletters and/or campaigns.

Celeste's Pet Palace
United States
Over 1 year using the app
October 2, 2018

This is a very clean, pretty easy to use, very full featured without being overwhelming, professional level app.

If you've got less than 250 subscribers and can use this for free then go for it.

If you've got a profitable store and you want to run effective, measurable, campaigns then yes, definitely try this.

If you're somewhere in between you may want to look elsewhere. It is expensive compared to some other options but we're finding the functionality and potential to get sales from customers well worth the cost.

Wildish
United States
Over 1 year using the app
December 6, 2022

If you are looking for an application for your email marketing, this is definitely a good option! Since I started working with them I have had good results in email marketing campaigns.

THE 31 NUMBER
Portugal
Over 1 year using the app