Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

June 12, 2016

Easy to install and integrates deeply with Shopify to give lots of data to Klaviyo

Elements For Life
United Kingdom
11 months using the app
July 2, 2018

It's every e-commerce dream. Easy to use, intelligent, easy to install. I would recommend it to everyone with a serious e-commerce business

Camu Decor
Colombia
11 months using the app
Edited November 24, 2018

I really love the easy format of Klaviyo. It makes it quick and easy to set up a campaign or flow with a checklist to make sure every important detail is included.
Love the intuitiveness with the segments, so easy to set up also.
The email templates are great, really sparks new ideas to add to my style.
I can't think of anything that would need improvement. Great App, Very Powerful!

Sweet Deal Spot
United States
11 months using the app
April 18, 2016

From The Freymark (www.thefreymark.com). Selling cufflinks, tie clips, tie sets, neckties, bow ties and watches in NZ. New Zealand :D. Great App! Simple to use and a must have for any / all Shopify stores.

Freymark
New Zealand
11 months using the app
June 11, 2019

I am really liking it and find it easy to use, I love the flows great app would recommend it for beginers to email marketing

JulianneDavies
Australia
11 months using the app
Edited November 16, 2018

So far so good, I am happy with it and I like the templates, just sent my first email out, but wish the free plan was a bit more subscribers...Don't think I will be able to try it out for long before I need to change plan.

Mommies Best Mall
Norway
11 months using the app
April 30, 2020

ITS A TOTALLY SIMPLE GREAT AND EXCELLENT APP THAT IS SO USEFUL. I RECOMMEND THAT TO EVERYBODY THAT WANNA HAVE PROFESSIONAL EMAIL MARKETING. It's AMAZING

royalniche
Sweden
11 months using the app
January 17, 2023

Even the free plan offers a lot of opportunities for stores which are just starting. There is room for improvement in terms of speed and usability, but all in all a great programm for email marketing and basic crm.
Flo - kluuf.com

Kluuf
Germany
11 months using the app
January 24, 2022

Before Klaviyo I was using Mailchimp, and they're like night and day. It took me hours to figure out how to get set up in Mailchimp, and then whenever I logged back in I would forget where things lived and have to figure it out again. This ate into the time I could have spent working on actual content or learning how to use more advanced features. Klaviyo in comparison was a lot more intuitive - once you poke around once, it's much harder to get lost and you can build momentum faster. Plus, I know that once I'm ready, there are a ton of more powerful features waiting for me.

Terracotta Skincare
United States
11 months using the app
November 4, 2021

Love this app! It's easy to use (once you get the hang of it) and SO FREAKING INTUITIVE! Worth the money every month!

The Conservatory Wholesale
United States
11 months using the app