Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

March 30, 2022

Klaviyo is a MUST HAVE in 2022 for your shop, if you want more profit and increase your sells ! The support is awesome also and very reactive ! If you don't have Klaviyo, you lose money !

Selezia
France
11 months using the app
September 29, 2021

Great app, have been using forever. I tried Mailchimp and even Active Campaign. Great to be able to segment my list, not be charged twice for users and not have to use a conduit.

Treats Happen
Canada
11 months using the app
April 25, 2020

This is really easy and simple to use. Videos are a great help first. Ive set up a whole email campaign straight away, after knowing nothing on how to do so. So straight forward and very easy to navigate.

Mellie's Luxury Bath Bombs
United Kingdom
11 months using the app
July 8, 2022

I have used Klaviyo for a long time and just lately decided to get more in-depth with its fantastic feature. However, I had to face an issue of add-to-cart event not triggered after adding the snippet codes to theme.liquid folder. Maggie and Josh from the customer support team were very kind to help me find someone who can fix this issue for me. Later, Brian stepped in to fix the issue. He is very professional and we had very effective communication. He tweaked some codes and asked me to paste them into the theme.liquid folder and the codes do their magic. Now I have an add-to-cart event tracking properly. Thanks, Maggie, Josh & Brian, you guys are awesome and the company should give you a raise! Cheers

FYBELLE
Hong Kong SAR
11 months using the app
September 18, 2020

Very user friendly. I love it so far! Everything is very straight forward and customizable. It's been a great way for me to get started with my e-mail list.

Axlo And Kadi Apparel
Canada
11 months using the app
February 22, 2021

Satisfied with the service! If you understand how to use Klaviyo becomes a must. Very good application

Big aubaine
France
11 months using the app
March 13, 2020

This app is amazing, just sent bulk emails to customers letting the, know about shipping delays from the virus, AWESOME!!

Chestpax
United Kingdom
11 months using the app
July 7, 2019

Really simple and helpful for sure. I was able to use this integration right out of the box and it was intuitive!

Switzerland Photo
United States
11 months using the app
May 2, 2022

Easy to use with many features we have yet to implement. It was easy to set up and import our contacts from our previous system.

hellomellow
United States
11 months using the app
March 12, 2016

Very useful and easy to use. Great work!

Mxlgbr
Germany
11 months using the app