Klaviyo: Email Marketing & SMS , 1,997 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.
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We have been using Klaviyo for two years now and are very satisfied.
The functionality of the flows works well for us, the double opt in works well, and the formatting is easy to handle.
We have also had several helpful interactions with support during set up.
We will gladly continue using Klaviyo as we scale.
I've used Klaviyo for several years now and continue to appreciate their service. Layout is intuitive, features are great, and Customer Support team is amazing.
Thank you so much "Sanrio", we strive to make an awesome APP.
Klaviyo's customer support is fantastic! They were so helpful when I needed assistance with my email campaigns. Knowledgeable, patient, and friendly - they made the process smooth and easy. Highly recommend!
Klaviyo is easy to use, professional and has a great starting program. Definitely try Klaviyo before others I think the integration and automation is the best I have tried so far.
The integration between Shopify and Klaviyo is seamless. Thank you for the great review.
Klaviyo is a good tool to user for any e-commerce out there. The integration with Shopify is very good. I recommend. I like the sync between Shopify and Klaviyo.
Listen folks. This one is the best. It may not have the best ratings, but that is because they are not actively trying to get them. But, it's the best one, so just get this one. Starting at free then $20 per month I don't know how it got its expensive reptuation. I get a 40-100x roas every month using klaviyo
After trying many of the other email marketing platforms, I can say Klaviyo has really been the best for my two businesses. It is so robust and the data it collects is invaluable for making business decisions and targeting the proper audience. I highly recommend Klaviyo to any business looking for a powerful online marketing system. ~Angie, www.naturalbeautysoaps.com and www.sassypantspolish.com
Hey Angie, thanks a bunch for your wonderful review! It's awesome to hear that Klaviyo has been such a big hit for both of your businesses. We're really glad our platform is helping you make smart decisions and reach the right audience. Here's to even more success with Klaviyo, and to your businesses continuing to grow and thrive!
Had this on multiple websites. Consolidated our websites earlier this month and tried to remove the app from the closed websites. Kept gettting an error. Reported it to Klaviyo. Help was slow and took several emails over several days to get a resolution. Was billled for two websites while waiting on further responses. Klaviyo refussed to refund charges on those despite having alerted them to the issue days earlier. They would rather lose 100% of my business then refund a charge for a service that is no longer wanted.
The app is difficult to remove and customer service is bad.
Thank you for sharing your experience. We apologize for the difficulties you encountered and the delays in resolving the issue. Your feedback is important to us, and we're actively working to improve. Please reach out to us directly if you need any further assistance.
Hands down, the easiest-to-use app I've ever encountered! Not only is it user-friendly, but their customer service is top-notch. I had a question late at night and was pleasantly surprised to find 24-hour support available. My recent chat with Pete was an absolute delight. He patiently walked me through everything I needed to know and even went above and beyond by providing a video tutorial during our chat. Talk about stellar service! Highly recommend this app to anyone looking for both simplicity and outstanding support.
Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!