Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive flow setup, customizable features, and wide range of templates that aid in creating personalized marketing strategies. The advanced segmentation tools and SMS feature are praised for effectively targeting the right audience. The customer service is noted for being responsive and knowledgeable, providing quick issue resolution. The user-friendly interface is accessible to all merchants, and the app is often credited for generating significant revenue for businesses.

May 22, 2024

I am incredibly impressed with Klaviyo! The platform's intuitive interface and powerful automation features have transformed our email marketing efforts. Personalizing emails based on customer behavior has significantly boosted our engagement and sales. The comprehensive analytics provide invaluable insights, allowing us to continuously improve our strategies. Additionally, Klaviyo's exceptional customer support has made our experience truly outstanding.

Evan Alexander Grooming
United States
Over 5 years using the app
May 15, 2024

Excellent App, works great for our email marketing. The flow set up is intuitive and can be easily customizable. Also, there are plenty of templates to choose to from, and to match with the theme of the online store.

Divine Inspiration Styles
United States
Almost 6 years using the app
May 10, 2024

Absolutely love Klaviyo. My revenue has increased with the flows and segmentations I've created in Klaviyo.

House of Charlotte Boutique
United States
About 6 years using the app
May 15, 2024

The best email platform on the planet for any Shopify store.

Easy to use
Extremely robust
Constantly improving
Amazing CSM support
Amazing Help support

Just all around the best platform for Email & SMS.

Donna Bella Hair
United States
Over 5 years using the app
April 29, 2024

They maintain constant communication/support on channel performance, they excel at both day-to-day troubleshooting as well as success strategy. They're well integrated with most other platforms we use and have around the clock support. Can't recommend them enough!

Richer Poorer
United States
About 6 years using the app
May 16, 2024

Klaviyo seamlessly integrates with Shopify giving you complete control on your customer data allowing you to segment and target specific groups

graphicsdirect.co.uk
United Kingdom
About 5 years using the app
May 16, 2024

The best email provider!

shortyLOVE
United States
About 5 years using the app
May 10, 2024

Klayvio has excellent training and is easy to use for all my email marketing campaigns.

Unlimited by KSR LLC
United States
Almost 5 years using the app
May 3, 2024

Klaviyo is a good tool to user for any e-commerce out there. The integration with Shopify is very good. I recommend. I like the sync between Shopify and Klaviyo.

Psycho Bunny
United States
About 5 years using the app
May 3, 2024

love klayvio, their support is super helpful as well

Delia Langan Jewelry
United States
About 5 years using the app