Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Pricing
Free plan available
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.6 (2,526)
Developer
Klaviyo

Grow faster and more efficiently with email, sms, reviews and more. Powered by your customer data.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 350+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 350+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login. more
  • Use data from Shopify and other apps – web activity, tags, catalog, coupon codes
  • Create segments and triggers using complete historical and real-time data
  • Use omnichannel templates for Welcome, Back in Stock, Abandon, Price Drop & more
  • Get real-time revenue data per automation, campaign, segment, and channel
  • Send personalized Email and SMS flows & campaigns. Collect & publish reviews.
Highlights
Popular with businesses in United States
Works with the latest themes

Campaign types

Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Follow-up emails, Forms, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Push notifications, SMS campaigns, Subscriptions, Upsell emails, Welcome emails, Win-back emails

Managing campaigns

A/B testing, AI generation, Analytics, APIs and webhooks, Automations, Bulk editing, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Localization, Reporting, Segmentation, SMS capture list, Tagging, Targeting, Templates, Tracking, Triggers and rules

Campaign management

A/B testing, Bulk messaging, Compliance, Conversion metrics, Custom segments, Custom sender ID, Opt-in, Personalized messages, Real-time analytics, ROI tracking, Scheduled messages, Segmentation, Templates, Two-way messaging

Workflow automation

Birthday messages, Cart recovery, Discount codes, Feedback requests, Order confirmation, Order tracking, Product recommendations, Welcome messages, Win-back campaigns

Launched

September 20, 2012

Languages

English

Works with

Shopify Flow, Recharge, Aftership, Typeform, Meta Advertising, Gorgias, TikTok Advertising

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

  • Sync Shopify data–tags, catalog, coupons
  • Templates for Email/SMS
  • Forms & push notifications
  • Segmentation & personalization
  • A/B testing
  • +more

SMS

$15 / month

Up to 1250 SMS/MMS credits. Includes carrier fees. Upgrade as you grow.

  • Library of multi-channel automated flows
  • Smart Opt-In, keywords and forms
  • SMS AI
  • 2-way conversations
  • Customizable reports and attribution

Email

$20 / month

251-500 contacts. Upgrade as you grow.

  • All free features
  • Branding removal
  • All AI features
  • Mobile push
  • No contracts or lock ins, cancel anytime
  • 24/7 email and 24/5 chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,526)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools that enhance customer engagement and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and customizable email flows. The detailed analytics and continuous updates meet evolving marketing needs effectively. Additionally, the responsive customer support and extensive educational resources are particularly beneficial for new users.

July 10, 2024

I had been hesitant to start using Klaviyo for quite some time - because it's considerably more expensive than other email services - but the first few email campaigns I sent out - to targeted audience - I got much more return than with the other email services.
I am still trying to figure out how to set up the proper automations and flows - and landing pages.

Little Pulp
United States
Over 6 years using the app
Klaviyo replied July 12, 2024

Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of live webinars with experts that can guide you in building proper automations.

Take a look right here: https://academy.klaviyo.com/en-us/search?select=Live+training

and all our other resources here: https://academy.klaviyo.com/en-us

and if you have any direct questions you can always jump and chat with our product support.

May 31, 2024

I've been using Klaviyo since the dark ages of mailchimp and cannot recommend it highly enough. The segmentation and learning capabilities are unparalleled, and I've increased my client's revenue by 3-5x every time we create email campaigns and improve automations.

Reed'sInc
United States
About 4 years using the app
July 18, 2024

Klaviyo impressed me with their exceptional customer service. When I encountered an unexpected issue, their support team responded with empathy and efficiency. They listened carefully, explained clearly, and went above and beyond to find a fair solution. While their platform has advanced features that new users should familiarize themselves with, Klaviyo proves they genuinely value customer satisfaction. They're willing to work through challenges and make exceptions when needed. For email marketing needs, Klaviyo shows they're a company that truly stands behind their service and prioritizes positive user experiences.

Epic Loot Shop
United States
Almost 5 years using the app

Support

Klaviyo can answer any questions you have about Klaviyo: Email Marketing & SMS.

Developer

Klaviyo

225 Franklin St, Floor 10, Boston, MA, 02110, US

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