Reviews (144)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product feed management, which enhances selling on multiple marketplaces. Features like custom feed creation, automatic syncing with Shopify, and advanced customization are particularly valued. The integration with Shopify is seamless, and the app's performance is reliable. Customer support, especially from team members like Carlos and Raul, is praised for its responsiveness and effectiveness in resolving issues. Merchants find the app valuable for expanding their online presence across various platforms.

February 4, 2021

We switched over to Koongo after having a horrendous experience with Shopify's own Amazon sync app. I can't express how truly great of an app it has been. It takes a little bit of sitting down and understanding to learn your way around the app, but is worth it in the end as everything syncs perfectly and thoroughly now with our Seller Central account. I'd like to especially give props to Raul, your support team member. Whenever there is a hiccup he is quick to fix it. He has helped us through thick and thin solve our issues and always responds in a timely manner - even going above and beyond to provide advice on issues that sometimes are slightly beyond the realm of Koongo. Overall I would highly recommend this app to anyone that runs a Shopify and Amazon store that wants flawless inventory sync. 5/5.

Striker Brands
United States
6 months using the app
October 13, 2023

The best application for integration at the moment. A large number of platforms for connecting, the ability to create a custom feed, excellent support service. 5/5 without a doubt.

ampm-store.de
Germany
5 months using the app
November 9, 2023

The customer support team was great! I want to give a special thanks to Carlos, he solved the problems with the app very quickly and efficiently

Thanks!

Milla
Poland
5 months using the app
July 2, 2018

I was spent lot of time with compare for the best feed tool - Koongo win! Thank you very much!

Chcifusky
Czechia
5 months using the app
May 19, 2023

Very good app and an outstanding support (many thanks to Carlos, with his quick and very good support).
We use it especially for selling on Zalando. Koongo imports automatically all orders and returns to Shopify. Shopify knows exactly which article was sold and our finance software (Lexoffice) automatically creates and sends the invoice/credit note to the customer.

Highly recommended!

kyds.shop
Germany
4 months using the app
May 7, 2020

Great support and amazing app for synchronizing your products to different channels!

Would recommend for any store.

Mobilebirds
Netherlands
4 months using the app
November 17, 2023

App molto funzionale, Carlos sempre presente per risolvere i vari problemi nella configurazione (a volte non molto intuitiva per colpa delle regole dei marketplace).

Che 48!
Italy
3 months using the app
April 19, 2019

Excelent service and support! They fullfiled all my requests and customizations. I had tried another popular XML feed provider as well and I think Koongo is by far the best. I highly recommend it!

MakShoes
Greece
3 months using the app
January 16, 2020

It takes a bit to get the know the tool. Once onboard, the tool is really simple to use! When you get stuck, there is a great support to cover you!

Víno od Bodláků
Czechia
3 months using the app
May 12, 2022

We used this app to connect Amazon, idealo.de with our shopify store and it's really great and super robust! You can easily create any custom fields you want and basically change the feeds to your exact needs. Saves a lot of time and money for stores with large catalogues. Their support is quite helpful too.

Lapi Retail
Bulgaria
2 months using the app