Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to integrate with various marketplaces and create custom feeds, notably Amazon Fulfilment by Merchant and Zalando. Despite some initial complexities, the customer support team is praised for their excellent service. The app is appreciated for its reliable and efficient syncing of stock and prices, and its ability to aid in business expansion.

February 4, 2021

We switched over to Koongo after having a horrendous experience with Shopify's own Amazon sync app. I can't express how truly great of an app it has been. It takes a little bit of sitting down and understanding to learn your way around the app, but is worth it in the end as everything syncs perfectly and thoroughly now with our Seller Central account. I'd like to especially give props to Raul, your support team member. Whenever there is a hiccup he is quick to fix it. He has helped us through thick and thin solve our issues and always responds in a timely manner - even going above and beyond to provide advice on issues that sometimes are slightly beyond the realm of Koongo. Overall I would highly recommend this app to anyone that runs a Shopify and Amazon store that wants flawless inventory sync. 5/5.

Striker Brands
United States
6 months using the app
July 2, 2018

I was spent lot of time with compare for the best feed tool - Koongo win! Thank you very much!

Chcifusky
Czechia
5 months using the app
May 7, 2020

Great support and amazing app for synchronizing your products to different channels!

Would recommend for any store.

Mobilebirds
Netherlands
4 months using the app
April 19, 2019

Excelent service and support! They fullfiled all my requests and customizations. I had tried another popular XML feed provider as well and I think Koongo is by far the best. I highly recommend it!

MakShoes
Greece
3 months using the app
January 16, 2020

It takes a bit to get the know the tool. Once onboard, the tool is really simple to use! When you get stuck, there is a great support to cover you!

Víno od Bodláků
Czechia
3 months using the app
February 20, 2023

Koongo has proven to be a useful, well structured service for our store.
The setup flow is simple and well structured. Support is excellent.

Most importantly, Koongo offers a wide variety of integrations, to major e-commerce platforms. We look forward to connecting our store to other major platforms with Koongo.

LAVAY Paris
France
2 months using the app
May 12, 2022

We used this app to connect Amazon, idealo.de with our shopify store and it's really great and super robust! You can easily create any custom fields you want and basically change the feeds to your exact needs. Saves a lot of time and money for stores with large catalogues. Their support is quite helpful too.

Lapi Retail
Bulgaria
2 months using the app
December 21, 2021

Great app and customer service.
We look forward to integrate it in all marketplaces we will implement around Europe.

GENNY.PI Gioielli
Italy
2 months using the app
November 1, 2018

I really don't know what I would do without this APP. this app deserve 10 starts not just 5. that app is a must you would be crazy not to get this app. love it and made in heaven.

National ProAV
United States
2 months using the app
Edited March 11, 2020

We like the flexibility of Koongo! Connecting with (dutch) Platforms is making our lives much easier. The most important goal was the proper synchronisation of stock.

We have run into some issues which were solved perfectly by the helpdesk. If possible I would have given them 6 stars ;-)

Keep up the good work! Thanks!

JC Professional
Netherlands
2 months using the app