Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to integrate with various marketplaces and create custom feeds, notably Amazon Fulfilment by Merchant and Zalando. Despite some initial complexities, the customer support team is praised for their excellent service. The app is appreciated for its reliable and efficient syncing of stock and prices, and its ability to aid in business expansion.

Edited March 11, 2020

We like the flexibility of Koongo! Connecting with (dutch) Platforms is making our lives much easier. The most important goal was the proper synchronisation of stock.

We have run into some issues which were solved perfectly by the helpdesk. If possible I would have given them 6 stars ;-)

Keep up the good work! Thanks!

JC Professional
Netherlands
2 months using the app
February 4, 2022

It was my first time dealing with a specialized product upload using an XML file for our new Spartoo channel. Carlos from Koongo was very helpful with the setup by guiding me with the more technical specifics in terms of labeling each our of attributes to comply with Spartoo's requirements. Very fast and clear responses that has helped up configure everything correctly. Thank you Carlos!

lienterprise
United States
About 2 months using the app
February 23, 2023

Ottima applicazione per chi vende sui Marketplace; integrazione completa e assistenza disponibilissima per qualsiasi problema.
La consiglio vivamente

maglieriatina1962
Italy
About 2 months using the app
October 29, 2021

Linking to other platforms works great! Easy interface. If you need support, help is also provided quickly.

Ted Louise
Netherlands
About 1 month using the app
November 14, 2022

Fast customer support and everything works! Great app if you need to sell on marketplaces. Easy and good documentation also.

Wulf
Finland
About 1 month using the app
May 21, 2019

A very useful app with helpful and fast customer service. Very easy installation connected our store to Heureka.sk. Thank you!

Ivy
Slovakia
30 days using the app
October 11, 2021

We use this app to make a connection between Shopify and our two (2) Bol.com stores (NL en BE). They helped me to organise our stock for FBB and FBM. Raul is very understanding and helpfull.

Juuls Store
Netherlands
28 days using the app
March 4, 2022

I was really scared to begin to work with the app as I was thinking that is sooo complicated. But it takes not so long time to orientate how it works. And what I liked very much - is the custom support. Very friendly, very professional and very patient. They are looking very focused to every detail and seeing very good what to optimise more. Big thanks to Carlos, that was for every little question ready to explain and answer. After understanding how to work with this app, it is really motivating to go on maximum marketplaces as all this integration of the shop is not scaring anymore. Helps to make a huge forward step in selling. Thank you!

PHILINI
Germany
28 days using the app
November 4, 2022

Applicazione fantastica! assistenza fantastica, mi hanno aiutato ad impostare tutto alla perfezione e adesso è tutto automatico. Grazie ancora Carlos, gentilissimo. Consiglio a tutti!

outletviamontenapoleone
Italy
27 days using the app
September 23, 2022

Setting this up isn't too difficult. I did need assistance at one point due to missing the fact that I had selected SKU, but don't use SKU in my shopify store. Koonga support was extremely helpful in assisting with locating the issue and it was a quick fix. Within minutes the products were showing in our product list on the marketplace. I really do like the ability to filter product out based on vendor or whatever you choose. Overall good app... would like to see additional marketplace integrations in the future.

Green Beans Toys
United States
26 days using the app