Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

April 19, 2024

I just installed the app, and so far the customer help was very quick and usefull. I'm still configuring the app but every question I had so far was helpfully answered inmmediately. Great so far

D O N A V I
Belgium
About 4 hours using the app
January 31, 2024

Thanks for the nice help in the Support center!

Thanks Anne

Katzenzauberwelt ihrem Testsieger
Germany
About 2 months using the app
April 22, 2024

Excellent products and customer support

BarberBoss | The UK’s Top Grooming Brand
United Kingdom
4 days using the app
December 24, 2023

I got the best support from LAI product review. They replied to me on the live chat even though it's holiday. Super helpful! Definitely recommend to anyone who needs reviews on their website.

Nailboratory
Hong Kong SAR
4 days using the app
April 19, 2024

Best reviews app with a lot of functionnalities, good overall design of widgets, fair pricing and kind customer support (Alena was very helpful). Deserve 5 stars !

Dojotaku
France
About 1 hour using the app
April 12, 2024

Very good service, prompt response. I was struggling to install the review widget in my store. But Lai technical team helped me to sort it out. Very happy about their support and a good app as well.

Classy Chicago
New Zealand
About 1 hour using the app
December 13, 2023

It's a great app, I have been using it for months and it has a straightforward user-friendly interface. The customer support is lightening fast.

Stunor
United States
About 1 year using the app
April 1, 2024

Atendimento muito Top da Emily.

Mundo Da Utilidade
Brazil
About 2 months using the app
February 15, 2024

bad to the bone my g

The Motorcycle Collection
United States
About 2 months using the app
April 11, 2024

je suis satisfaite de l'application , certaine petite chose a amélioré mais pas grand chose , surtout pour les avis qu'il reprend a chaque fois tout au lieu de prendre les derniers produits que j'ai mis , mais sinon cela est super, des que j'ai des questions , j'ai des réponses rapide et clair toujours la a tout moment et prêt a expliquer si on ne comprend pas très bien , le personnel est super agréable je les recommandes
merci a vous

DADA Express
Belgium
9 days using the app