Reviews (1,482)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, essential for engaging a global audience. It supports translations for products, pages, and images, and includes customizable language switchers and SEO-friendly features. The user-friendly interface and straightforward setup are frequently praised, as is the support team for their quick, professional, and comprehensive assistance. This app is valued for its robust features and exceptional customer support, making it a great tool for businesses aiming to provide multilingual content.

August 9, 2024

Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!

Threeface
Italy
Over 2 years using the app
August 28, 2024

The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.

PERS
France
About 1 year using the app
August 27, 2024

The support is super helpful and fast!
I can only recommend it.

Toni Sailer
Germany
Over 2 years using the app
August 14, 2024

Got a good and quick help from the customer service!

Bambaw
Belgium
About 6 years using the app
October 16, 2024

Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.

It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.

The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.

ZooQueen
Hong Kong SAR
About 19 hours using the app
September 30, 2024

Perfect support

mytravelpassport
Spain
About 1 month using the app
August 27, 2024

Takes a while to do all the translations (of course) but an amazing app with amazing customer service.

Loyal Chains
Netherlands
About 12 hours using the app
July 12, 2024

Great app, but more importantly AMAZING support.
Highly recommend it. Thanks for the help Vera

Bundgaard
Denmark
4 months using the app
July 19, 2024

Amazing Team to work with.

Kulud Pharmacy
Qatar
9 months using the app
May 14, 2024

I got help from customer support to update the plugin version. The support team are super helpful and respond very quickly to help with any questions! I truly appreciate their assistance. Many thanks!!!

MIYA SHINMA
France
About 5 years using the app