Reviews (1,485)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and its ability to make websites multilingual, effectively expanding market reach. The interface is user-friendly, facilitating easy management of translations across various content types like products and emails. It offers customizable features for translations and language selectors, supports SEO-friendly practices, and regularly updates to stay compatible with Shopify, enhancing user satisfaction and business growth.

January 23, 2025

Translating a complicated website is never easy, and I've gone down quite a few roads. However, I'm happy I've ended my journey here. My website is now in 5 languages.

The support has been 10/10 (late night replies, helpful people). Thanks to Jack, Vera, Tony, Tobias, James and Michael (this probably proves how much support I've asked for!)

Highly recommended A+

Fridja
United Kingdom
7 days using the app
December 12, 2024

Scam already uninstall but still charging me

TricycleBlend
Hong Kong SAR
Almost 8 years using the app
langify GmbH & Co. KG replied December 13, 2024

Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over.

We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help!

Best regards,
The langify Team

August 9, 2024

Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!

Threeface
Italy
Over 2 years using the app
October 16, 2024

Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.

It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.

The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.

ZooQueen
Hong Kong SAR
About 19 hours using the app
August 28, 2024

The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.

PERS
France
About 1 year using the app
August 27, 2024

The support is super helpful and fast!
I can only recommend it.

Toni Sailer
Germany
Over 2 years using the app
August 14, 2024

Got a good and quick help from the customer service!

Bambaw
Belgium
Over 6 years using the app
May 14, 2024

I got help from customer support to update the plugin version. The support team are super helpful and respond very quickly to help with any questions! I truly appreciate their assistance. Many thanks!!!

MIYA SHINMA
France
About 5 years using the app
May 14, 2024

The app is very helpful, it has many features that you can use it on your online store. Also, they have excellent customer support team.

Petit-Bateau Azerbaijan
Azerbaijan
Almost 3 years using the app
September 30, 2024

Perfect support

mytravelpassport
Spain
About 1 month using the app