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What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive translation capabilities, enhancing the shopping experience for international customers. It supports translating products, collections, themes, and visual content, and includes features like language switchers and custom translations. Merchants appreciate the user-friendly interface and exceptional support team, which is responsive even during weekends and late hours, making it essential for expanding international reach.
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Warning to Shopify Users About Langify
I want to share my experience so others don’t waste their time or money. Langify might look like a convenient translation app for Shopify, but in reality it caused nothing but problems for my store.
When you switch to another language, the page automatically jumps back to the original language.
The translations don’t stay applied, making the whole feature basically unusable.
It fails to translate properly, even after setup and troubleshooting.
They offer a very short free trial, which makes sense now — if people had more time to test it, they’d realise it doesn’t work as promised.
In my experience, it simply didn’t deliver what it advertises. I’m sharing this so other Shopify store owners don’t waste their time or money on something that doesn’t function reliably.
Thank you for your feedback. We would like to correct this review.
You were in contact with our support team over a longer period of time. The issue concerned the use of machine translation and bulk translation, as well as the question of whether translation words that had already been used could be restored retrospectively.
The language in question was deleted directly in Shopify by the shop operator, i.e. you. When a language is deleted, Shopify's system removes all associated translations. In this case, translation credits that have already been used cannot be recredited, as they have already been processed and billed by the translation service. This was explained transparently by our support team.
A technical problem in which pages "revert to the original language" or translations are not saved was not reported as an error and does not correspond to how Langify works. Translations remain as long as the respective language is available in Shopify.
Nevertheless, in this case, we have already credited additional words as a gesture of goodwill and are continuing to strive to find a good solution for all parties.
Langify can be used permanently free of charge; costs only arise for optional features such as machine translation, bulk translation, or custom content. Our support team is always available to clearly explain such processes in advance.
Translated Policies with the app to German and French. For an app that praises it’s own legal accuracy, the mistakes are horrible. The justification that the app enables manual updating is not an argument. I speak several languages and am versed in international legal documents.
This is not an app i will use, translations can’t be trusted.
Btw, I had upgraded the basic option to the next level, thinking it might be increasing the professionalism.
Fast response and really hands-on help that made excellent impact.
I find the application very comprehensive and easy to use if you've already used translation plugins. But I'm surprised by their support; I've had a few issues and they've always responded very quickly and provided a solution.
Great app and great support!
This is a wonderful app, more than worth the price not only because it works brilliantly, but also because of the great customer service. I more than recommend this app!
Been 5 years using this, and they are still amazing!
Really useful app for translating my store into other languages. The support offered is incredible. They're always extremely quick to respond and give great assistance.
Une application facile et conviviale et lorsque qu'un besoin particulier il y a toujours un service exceptionnel
Really happy with this app. Works perfectly on my site. Exporting to a new theme is also effortless. The best is the support... extremely quick and to the point. I'm someone who doesn't likes to buy apps! Shopify costs enough but this one is well worth it!
Langify does the job perfectly. But the real plus is the support/customer service. Even after many silly questions you get answered with a few hours, most of the time they actually fix the problem for you. Really impressed by the service for the price.