Reviews (1,482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective translation capabilities, essential for engaging a global audience. It supports translations for products, pages, and images, and includes customizable language switchers and SEO-friendly features. The user-friendly interface and straightforward setup are frequently praised, as is the support team for their quick, professional, and comprehensive assistance. This app is valued for its robust features and exceptional customer support, making it a great tool for businesses aiming to provide multilingual content.
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Reading all these reviews, I’m not sure I've tried the same app as the other users. We lost an incredible amount of time trying to make it work. Sure, customer support is kind and fast to answer, but this didn’t change much for us. There might still be cases in which Langify could work for you though. But having tried both Weglot and Langify, the very few extra features of Langify really aren’t worth the pain.
1. Your data is not safe (for now?)
- Every single liquid file of your theme will be changed by langify. This is the case because of the way the app works, but this will make your own changes on your theme extremely painful to make. “Deploying” langify on a theme was taking us literally 15 minutes every time. If you don't edit your theme properly in between, good luck to recover your data.
- Have you read about translations import and export? We tried it, and you have to know that theme sections aren’t exported even though it’s nowhere in the documentation. Sections are an essential part of any modern shopify store, yet they can’t be exported from Langify. The files that are exported have clear implementation mistakes anyways, so it will most probably be useless or dangerous to use. Clearly wrong publicity here.
- If you happen to have different store users on langify simultaneously, their work can be erased because there’s only one session for the whole store. So you can’t have two users translating in two different languages simultaneously, otherwise you risk losing everything (which we eventually did, with a language overwritten on another one, and the other one lost).
2. Translating on the langify website is a painful experience
- The admin website is incredibly slow, especially if you try to do Theme translations
- Some pages throw “Error 500”, making you lose your work on the way
- We had to manually contact the support so they could add support to our theme section keys, which is based on a Shopify official theme
- Many things like extra meta fields are absent from the panel
For all these things, I'd have been happy to read the documentation and know about the app's limitations or gotchas, but when you need it, the documentation is way too superficial (just a bunch of screenshots), which obviously makes you have to contact the developer, who is then overwhelmed and can't fix the app. Why not spend a day just documenting everything properly? Maybe this would decrease the amount of daily support tickets.
I don’t mind the absence of some features like automated translations. I mind that the features advertised don’t work properly. All these positive reviews have misled us, and I wish there had been a review warning me about the gotchas of this app before I lost my time.
The dev promised some fixes, but still, the app shouldn’t advertise on features that are not ready, and clearly state what's not working properly yet when it's such vital parts of the app.
Again, it might work out for you if you just want a very basic service, but in this case you're much better off with Weglot anyway.
Note: Even though I'd might have given it maybe 2 or 3 stars, I'm leaving 1 star as a warning for all the things you should know before going with it. I'll be happy to change my review whenever the features listed on this page work properly and don't require the manual intervention of the staff, as any customer can expect.
This application solves all the problems of multiple languages, smoothly and easily.
The support was also fast and collaborator.
The amount was great for value
Very very slow app and difficult to navigate. The translations are really inaccurate, this is so time consuming!!!!!
Had an issue with language switcher the team quickly fixed. I like this app as it doesn't have view limits or language limitations.
I recommend langify team to add app feature so shop owners can move their own language switcher on the page than needing to ask for support.
There is ALOT of work also involved in translating page by page. Maybe some auto-translate feature can make life easier in saving time so we can just adjust areas with errors
But once everything is set up, this app is brilliant and stable.
Once I got use to the app, very easy to use and working almost perfectly. The support team does a great job and helps to solve problems. Thanks langify
This app includes everything I was worried about that it might now have. You can translate custom texts from apps, images and so on.. Also support is super fast and helpful. I would recommend that app to everyone!
This app is super easy to use. Needed help for a few tiny things and the customer service is incredible. Superfast, superhelpful. They really impressed me!
Easy to use App, the dashboard is intuitive, the translation is of quality (English from French), and it is easy to alter whatever is needed via the dashboard. Best of all the support team is amazing, super available (not sure if they are even sleeping!!) and really helpful. I totally recommend this app!
We tried a few translation apps and luckily switched to langify!! Great and quick customer support, they were super helpful and solution-oriented ... I highly recommend!!!
App loads for few minutes after opening or moving in the app itself which kills working speed completely. On the other hand i have to say that its the best app when it comes to understanding since you can find everything you need.
Auto translate works great, other apps can be translated too. So far so good, just the loading times..