Reviews (1,482)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, essential for engaging a global audience. It supports translations for products, pages, and images, and includes customizable language switchers and SEO-friendly features. The user-friendly interface and straightforward setup are frequently praised, as is the support team for their quick, professional, and comprehensive assistance. This app is valued for its robust features and exceptional customer support, making it a great tool for businesses aiming to provide multilingual content.

June 1, 2021

Truly fantastic App. Super easy to use, great support team, you can translate every single word of your website and tune it if needed. And above all, the quality of the translation is above all standards. First class app.

Vever.com
France
About 23 hours using the app
June 8, 2017

I can recommend this app to everybody, user friendly and super professional!
Support is superb and instant response. Jerome knows what he does and goes beyond expectations. Keep up the good work guys! 5 stars!

Beautyqueensbelgium
Belgium
About 22 hours using the app
April 2, 2022

Ich bin von Weglot auf Langify umgestiegen, da der Plan von Weglot einfach zu heftig war. Weglot war schlicht zu teuer, da hier die Anzahl der übersetzten Wörter gezählt und bewertet wurden. Nicht so bei Langify. Die Installation und Einrichtung von Langify benötigt etwas Zeit, aber das ist normal, wenn man eine komplette Homepage sinnvoll übersetzen möchte. Bei der Einrichtung selber hatte ich mit den Shopify-Märkten einige Schwierigkeiten, allerdings half der Langify-Support in Echtzeit und alles läuft perfekt. Das GUI von Langify finde ich sehr gelungen, man fühlt sich wohl, alles ist logisch und es ist keine Raketenkunst den Shop in eine weitere Sprache zu übersetzen. Aus meiner Sicht um Welten besser als Weglot. Viele Grüsse

SCHUTZTECHNIK.COM
Germany
About 22 hours using the app
December 30, 2020

Had a question yesterday regarding where the data is saved and also regarding tags, and got a perfect response today with more information than I was expecting! Am impressed

LIM Cosmetics GmbH
Austria
About 15 hours using the app
March 13, 2017

I'm sure the app works fine for most, but once we published our translations our cart was broken and no one was able to complete a purchase. We had to roll our theme back to remove all the code and get our store functioning again.

Turtle Contacts
Hong Kong SAR
15 days using the app
January 23, 2018

Support team is perfect and very reactive !

Mc Ravier
France
About 13 hours using the app
Edited October 24, 2018

Thank you Mr. Wolf from the customer service for helping me making my decision of un-installing the app.
Here's my original review :
"For everyone who's using a paid theme developed by a third party, I do not recommend this app. Because Langify interrupts some key functions, for example, my theme allows customer to preview a variant's photo in a small gallery, but with Langify implemented, the gallery no longer shows properly.
Also, the language switcher is not designed to integrate properly with the theme, it's extremely ugly... For the store owners who already paid $140-180 for a beautiful theme, why ruin everything with the language switcher!!!!"
I didn't contact the customer service after encountering these issues because for 20 minutes, my whole website was completely blank, it gave me a heart-attack. It was Shopify customer service who helped me to roll back and got my website back. I'm sorry but after such a horrible experience, I don't even want to contact customer service.
But after I posted this review, Mr. Michael from customer service contacted me and asked me to give them a second chance, and offered me free services to fix the issues, that's why I reached out. And I have to say, their technical support was very nice, fixed the issues, however, up till now I still see many missing spots where I did translate in the Langify app but didn't show up properly on my website. And the customer service explained that I need to manually add each spot in the "custom" translation. I don't have 365 days on the translation. I want this to be done.
And our lovely Mr. Wolf, sent me a quite strong-worded email, saying that first, I should update my review, because it no longer reflects the truth (which I sadly disagree because it is true that it originally made my code a mess, and for a good enough app who charges 17.5$/month, this should've never happened), and second, Mr. Wolf said he's "surprised" that I never contacted customer service before I left a review. Listen, I appreciate all the great support, but I want an app that works, perfectly, without destroying my code and forcing me to have the customer service spend hours to fix it! And Mr. Wolf's attitude made me think that the awesome support I received was only to have me change my 1-star review.
So here I am, changing my review, I will add an extra star, to thank Mr. Michael and Johannes for all the great help. But hell no I am not happy with this app, and I am uninstalling it now, even though I am already charged for the first month.

Dreamday Paris
France
10 days using the app
October 23, 2018

I used langify to translate my website in German. Everything works good. Had a little issue with customizing the language switcher button in the beginning, but the support team from langify was very quick to help me. Recommend this app! Great functonality and great support team!

Moraltive
Switzerland
About 8 hours using the app
Edited August 24, 2020

Their advance support team like a god. They do what everyou want. I definitely recommend this app for your shop

agnaa
Türkiye
About 6 hours using the app
August 22, 2023

Hi.
Thanks all for the supporting team who are very responsive, and helping in each detail when we asked, the app is very useful. Thanks all.

Kutubna Cultural Center
United Arab Emirates
4 days using the app