Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features, ease of use, and seamless integration with Shopify and other platforms. The customer service is praised for quick responses and effective solutions. Merchants find the analytics, customizable interface, and item-specific commission setup beneficial. Many attribute significant business growth to the app. Key features include managing affiliates, live chat, one-click worldwide affiliate payments, and assistance in recruiting more affiliates. The app also aids in managing sales teams, providing real-time analytics, and setting up a quality referral system.

Edited August 7, 2016

App had many great features. What a blessing for our business to be able to easily support referrals. Very happy Shopify is working with them. .The chat support was very good and through, most of the time available.. Answered all my questions. We are definitely going to make good use of this. I spent a lot of time looking for information during setup. Support content is sketchy. No search button. However chat covered all my questions. You can add different levels of affiliates which is awesome, but there is no way to segment affiliate when they sign up so that they can be placed in the correct category and receive the appropriate commission level.

The Dreamspa Store
United States
Almost 2 years using the app
December 10, 2018

I had a priority task to get our audience affiliate page setup and was stuck in the configuration. I did a quick chat with Deidra and she helped me resolve the issue in minutes.

Ryan Lee
United States
Almost 2 years using the app
May 31, 2017

So far so good. We have used Refersion but it didn't have the features we needed to expand our program. LeadDyno has the feature-set and set-up has been quite smooth. Jennifer has been very helpful. Not sure if they have a team managing that chat ID or if she just doesn't sleep, but they have been very helpful and patient in answering my questions. Hoping the execution is as flawless as the setup!

Americanbedding
United States
Almost 2 years using the app
Edited November 5, 2018

I have used LeadDyno for just under a month and so far I am really liking it for setting up my affiliate program. I looked at the other top reviewed apps and this won me out on price, reviews and customer service. The best thing about it is the live chat support. I often work odd hours and Jennifer Goodman has multiple times been available in seconds to answer my questions and also a couple times, Adam Jacobs. They are both friendly and provide quick, clear answers and solutions. The affiliate dashboard seems to be user friendly and the traffic analytics have been useful so far. I recommend!!

Cultura CBD
United States
Almost 2 years using the app
Edited February 9, 2017

The level of customer support is awesome! All questions I have are answered quickly and smoothly. Jennifer gives great customer support.

Tasty6
United States
Almost 2 years using the app
September 6, 2017

The app is fairly easy to navigate through, however it can use a bit better of a set up tutorial as well as examples/templates for all of its features. There are some templates, but not for everything. But even better than the templates provided would be access to viewing "best in class" examples to draw ideas from.

The service is quick and friendly. I have mostly dealt with Adam and Jennifer who have been great. I do think I would have had to have far fewer discussions with service, though, if the setting up had been easier, hence the initial points in this review.

Ready to launch, so will update the app review in the future.

Radicool Ca
Canada
Almost 2 years using the app
August 15, 2021

Our referral program has grown quickly using LeadDyno. They are responsive with support questions and all the functionality is available easily through the app!

VetCS
United States
Almost 2 years using the app
LeadDyno replied August 17, 2021

Thanks so much for your review. We're thrilled to hear your program has grown so quickly, and your experience with the app and our happiness team has been so positive!

August 1, 2019

Love using it! Works as advertised. I would recommend to any business owners! I was even able to set it up with a subscription system!

Rave Doctor
United States
Almost 2 years using the app
LeadDyno replied August 3, 2019

Thank you for your kind words! We greatly appreciate it!

June 29, 2017

Lead Dyno has been EXTREMELY user friendly! I am very tech challenged and I love this app! It's very clearly laid out and all of the menus, etc are self explanatory. I have only needed to use the customer service messenger a couple of times and they were super responsive and quickly answered my questions in a matter of minutes.
Jayme Westrom
CEO BiofieldExpert.com

Biofield Expert
United States
Almost 2 years using the app
June 10, 2019

I needed help setting up some additional things for affiliates and Deidra was very helpful and responded quickly.

LOLLiDALE
United States
Almost 2 years using the app
LeadDyno replied June 21, 2019

Thank you for your great review! I've passed on your feedback to Deidra!