Reviews (644)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, user-friendly interface, and effective affiliate management tools. They highlight the helpful customer support, especially from individuals like Jennifer and Adam, and value the customization options for commission structures and direct payments to affiliates. The app is also noted for providing good value and continuous updates that enhance functionality and support business growth through affiliate marketing strategies.
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They are working hard to help us make this service work out well for us long term.
Great Service. Very helpful and bendable.
We are excited to see good things come from using this app.
Thank You.
Really quick and easy to set up.
This review is based on Customer Service alone. I'm still familiarizing myself with the app/program so I can't tell you how that's going for our business just yet. Customer Service so far has been stellar! Whenever I have a question or need clarification I click on the live chat option and I'm quickly linked to a customer service representative by the name of Deidra. Literally there has been no waiting time to reach someone. Deidra is very knowledgable about the app and quickly responds with an answer and includes documentation related to your concern. I'm looking forward to spending more time in the app and getting the program started. I'm sure I will later come back and update my review.
Highly recommend this app for those wishing to initiate a professional affiliate/ambassador program with ease. Justin was absolutely AMAZING to work with. He walked me through everything and he responded quickly to all my emails and reached out afterwards to make sure I fully understood how the app worked. Justin really wants to see you succeed! Be sure and check out all the fabulous and free training videos they offer! Loving the LeadDyno app!
Thanks for the great feedback on our onboarding and training videos! We appreciate you choosing LeadDyno for your affiliate program.
Jennifer instantly responded to my message! Great customer service and support.
Jennifer Goodman is the BEST! She helped me in literally just a few minutes. She was super professional and so helpful. At the end she asked if she could help with anything else and I asked if she could virtually finish my laundry...(LOL) unfortunately she was unable to. I believe that's the only problem I have had. Thank you so much Stephanie, you are such a ROCKSTAR!
UPDATE: Just had to come back and speak on Diedra (I've probably spelled her name wrong) but she is also AMAZING! She stays true to customer service!
Adam is also AMAZING, such an easy person to speak with!
Thank you so much for your amazing team!
Seemed to work well at first, but have had consistent issues with it. Not applying commissions, not linking properly etc. My affiliates have been missing out on what they have earned. We keep having to manually go in an audit our orders which is incredibly time-consuming, not to mention it doesn't help to identify if the customer used the affiliate link, so no way of knowing and giving the credit. Will be looking for another program asap.
Nice app and awesome customer service that answers within minutes. I've been working with them since the beginning and I always had a great service. Give it a try !
I am just in the process of launching my affiliate site by LeadDyno. So far it has been a great experience and I really appreciate Jennifer's help. She is a wonderful asset to the support and company.
Customer service had been fantastic. We have tested a number of different options to move to as they system we are using now if very cumbersome. This has been the standout best so far, as it is very easy to use, understand & set up and their support is exceptional (can't say this enough, when you need it, it matters!).