Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features, ease of use, and seamless integration with Shopify and other platforms. The customer service is praised for quick responses and effective solutions. Merchants find the analytics, customizable interface, and item-specific commission setup beneficial. Many attribute significant business growth to the app. Key features include managing affiliates, live chat, one-click worldwide affiliate payments, and assistance in recruiting more affiliates. The app also aids in managing sales teams, providing real-time analytics, and setting up a quality referral system.

July 31, 2018

Great customer service. Very fast response time and answered all my questions thoroughly. Thank you Jennifer Goodman. The program itself is well laid out and pretty easy to use. I love that you can try it for 30 days before you are billed. It gives you plenty of time to customize everything to your liking. I definitely recommend leaddyno.

Om Mantra
United States
About 2 months using the app
June 14, 2016

This is a great app! It has helped me so much since my marketing acumen is nearly at 0%. Also the support is phenomenal! I asked Jennifer Goodman about a million questions initially before finally committing and she was patient and spot on explaining everything to me. I would highly recommend!

Saffron Bengal
United States
About 2 months using the app
January 7, 2021

J'utilise Leaddyno, qui vient de lancer un programme d'affiliation en Francais et en plusieurs langues. Ils sont base aux Etats Unis et le support est SUPER meme si il est en anglais. Justin, fait tous ce qu'il peut pour aider, malgre la nouveaute du programme en Francais!
Merci Justin et Lead Dyno!

ROBINETS EXTÉRIEURS DU FUTUR A PURGE AUTOMATIQUE MERRILL EUROPE
France
About 2 months using the app
LeadDyno replied January 12, 2021

We really appreciate your feedback. Merci beaucoup!

May 9, 2019

DO NOT USE LEADDYNO. DO NOT EVEN CONSIDER IT.
For 2 months now we have been trying to get this system working. I spent a huge amount of time initially getting it set up correctly, creating all the content and the terms of conditions, instructions for affiliates etc. I correctly set up all of our affiliates. We created blog content, banners, ads, tiles, facebook and social posts you name it. We had our affiliates build their websites using their affiliate links. Great everything set up and when we pushed live NOTHING. The system could not get any data whatsoever. It was like it just couldn't talk to Shopify at all. There began 6 weeks of going round and round the houses with the abysmal Leaddyno support. They present themselves as a global company - what a joke. I'm based in Australia and the only time they make themselves available is between midnight and 5am - not really practical for a single mother! The Live Chat on their so called support is utterly useless, they have no power to do anything, cannot help you in any way not even with the most basic questions, all they can do is log a support ticket for you. So all we had was the ability to send an email and wait till they graciously get back to us. When they do finally get back to you days later they don't actually help you at all, they ask you questions like "sorry what account are you" even when you've given them your emails, your links, your exact details. Then you have to wait again for them to even consider your question. Eventually they told me that I had to wait for their shopify technician to come back from holidays. When that finally happened they told me we had to reinstall everything. We tried that multiple times didn't work. Finally after leaving it for a week we did another reinstall and finally leaddyno started to get data from shopify. Yay, we thought we are getting somewhere - ONLY TO FIND NONE OF THE AFFILIATE LINKS WERE WORKING. We went back to support yet again - by now about the 15th time, explained everything again and guess what we got "sorry what account are you" despite having fully given them all the details. We thought we will try one last time and the response we got last night - "the link is the wrong domain". Literally that is all the email says, no explanation of what they mean by that. The link contains our exact correct domain so we have absolutely no idea what they are on about. Finally after 8 weeks and SO MUCH TIME AND EFFORT we are uninstalling and it literally brings me to tears the amount of time and energy we have put into this worthless app. JUST DON'T GO NEAR THEM THEY ARE UTTERLY USELESS.

Pumayana
Australia
Over 2 years using the app
LeadDyno replied May 10, 2019

Hi there. You hadn't set up your affiliate program correctly; that's why it wasn't working, and I asked you to set up a call with me multiple times. I also mentioned numerous times that we have 24/7 availability for calls. We have plenty of customers in Australia and setting up a call has never been an issue. You're welcome to shoot me an email at adam@leaddyno.com, and I'll give you a call today or during the weekend. On that note, if you choose not to continue with us, I'm sorry it didn't work out for you, and I wish you the best of luck with your business.

April 22, 2016

Great customer service! The LIVE chat and swift e-mail response for questions and concerns are the best.

Also, we found the app to be extremely user-friendly. And for any questions we had along the way, they're knowledge port/FAQ section always provided a solution.

Overall, LeadDyno is a great app for anyone looking to implement an Affiliate Program.

Abby Grace
United States
About 2 months using the app
January 28, 2014

After trying several affiliate softwares, I decided to give LeadDyno a try. It was exactly what I needed. It is extremely easy to setup, not only for you, but also for your affiliates. I highly recommend LeadDyno!

FCPeffects
United States
About 2 months using the app
September 6, 2018

I love this app and how it works! You can manage your affiliate programme with ease, and it has a lot of features that are very useful. Also, the support team is excellent and they are always willing to help. Jennifer helps us many times, she's very nice! Thank you!!

NEED® Supplements
Spain
Over 2 years using the app
August 15, 2018

Very responsive and friendly support. I was solved a problem in a few seconds so I blocked for several days!

Cbdada
France
About 2 months using the app
June 12, 2016

Great app, it has really helped us spread the word about our supplement store, moonpill.com. We are seeing lots of new traffic.

Moonpill
United States
About 2 months using the app
March 20, 2019

This app is awesome! Jennifer was amazing! Truly. And I mean truly one of the best customer support live chat systems!

Alpha Theory
United States
About 1 month using the app