Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

May 27, 2021

We used LitExtension to clone an existing Shopify store and also add specific country prices. LitExtension's service is outstanding. They are specialists in data migration and take extra care with customer communication throughout the process. It really makes sense to use a service like theirs, as there are a number of nuances in migrating data and typical users do this infrequently.

AURUM by Guðbjörg
United States
About 4 hours using the app
LitExtension replied August 16, 2021

Hello,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team

September 7, 2022

I've used LitExtension for my migration from Shopify to BigCommerce. Customer service prior to purchase was great, migration was really quick and well done, the assigned agent helped a lot with some changes and migration updates. Highly recommend!

BENISOUK
United States
About 4 hours using the app
Edited March 30, 2022

I tried the demo from Volusion to Shopify and had problems such: fields not being mapped, pages not being mapped - but Harris patiently wrote the API for updating meta-fields and pages. I'm happy with the demo results and have proceeded to start the full migration. If you're with Harris you're in good hands!

birdsprees888
Singapore
About 4 hours using the app
Edited September 24, 2021

Terrific customer service. Quick, efficient, complete. Very helpful. Did everything I needed to get my Order data from WooCommerce into Shopify. I'd give them SIX stars if I could!

Reconstructing History
Netherlands
About 3 hours using the app
LitExtension replied September 27, 2021

Hi Reconstructing History,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

October 5, 2022

Best experience ever! Very smooth migration with top customer support. It saved us ton of hours. Would recommend this app to anyone.

Runway Catalog
Canada
About 3 hours using the app
LitExtension replied October 11, 2022

Hi Kalina,

It was such an honor for us to be your companion during the migration journey. We hope you enjoy your new store. Should you have any issues, please contact us via live chat on our website: litexention.com. The support team is always willing to help.

Regards,
LitExtension Team

June 24, 2022

Ich habe mein Woocommerce Shop zu Shopify integrieren lassen. Großartige Unterstützung des Teams ist ein riesen Plus bei LitExtension. Kann richtig empfehlen :)

curious-stories
Germany
About 2 hours using the app
October 2, 2022

thank you for your wonderful and patient migration support. especially thanks for Jay who did everything so that it went smoothly despite our extra last-minute wishes.

Danisch Pur
Germany
About 2 hours using the app
LitExtension replied October 11, 2022

Hi Claudia,

Thanks a bunch for your kind words. The pleasure is on us. We are so glad you are satisfied with what we offer. Again, thank you for choosing us.

Regards,
LitExtension Team

April 29, 2022

I was hesitant first to use to All-in-one service, thinking 'oh I could just do this integration on my own' but we've saved so much work and hassle by using LitExtension and the help of the team there, I cannot tell you how happy we are we chose to go this way. Jay was extremely helpful throughout the otherwise pretty quick process, so we look forward to start using our shiny new online shop.

City to Cottage
United Kingdom
About 1 hour using the app
August 20, 2021

Hello- this is an amazing service and app to help facilitate migrating from our old QuickBooks POS system via CSV file to Shopify. We had several thousand record to move over and litextension's platform handled it with ease. I couldn't recommend it more - and wouldn't look anywhere else if you need to move your shopping cart or platform over to Shopify. Their support was also stellar as I had questions along the way. Trust me, this is the place to go if you need a platform to help manage your migration or if you are unsure of how to handle it yourself. If we could give them more than 5 stars, we would!

CostumeJewelry1
United States
42 minutes using the app
LitExtension replied August 26, 2021

Hi CostumeJewelry1,

Thank you for your kind feedback :) Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions.

Yours faithfully,
LitExtension Team

January 4, 2023

We decided to migrate our shop from an obsolete OsCommerce to a new Shopify shop. We started this project 1.5 years ago, unfortunately we didn't know about the existence of LitExtension (we are not experts on this kind of things, and unfortunately who cared about our shopping platforms didn't tell us about of LE). So we tried obsolete procedures who had lot of troubles, included to not migrate all photos, field incoherence etc.
Fortunately, we discovered about LitExtension and everything changed!
LitExtension team asked us everything we need and started working on. Whenever there was any corrections to be made, they readily made it!
In something like two weeks we are almost ready to change our e-commerce platform!
Wonderful Service!
Infinitely thanks!
Luca

softair italia
Italy
14 minutes using the app
LitExtension replied January 4, 2023

Thank you for your kind words, Luca. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. We look forward to the next time we’re able to serve you again. Best wishes for your business!
LitExtension Team