Littledata ‑ Google Analytics , 104 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its precise Google Analytics tracking and GA4 integration, especially beneficial for subscription-based businesses. It's praised for resolving tracking issues swiftly, providing valuable insights, and generating custom reports. The support team is noted for their prompt responses and technical knowledge. The app is user-friendly and integrates well with other Shopify apps, offering a comprehensive data view. Some merchants reported improved checkout conversion rates after using it.
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I really liked the smoothness of the app; the overall 'look and feel'.
I instantly knew I had a solid solution on hand for a problem that most of us struggles with: Weeding out bad or misleading information from Google Analytics.
Fixing my Google Analytics datafeed with this app is SO much more easy than doing it manually and definitely a huge win for our store.
Great app, exactly what we were looking for. The support of this app is also really amazing and quick!
Finally an app that returns all the correct data.
Easy to use and easy to understand.
For businesses that use subscription apps and have two checkout flows (Recharge/Bold/etc), this app gives you confidence that your core KPIs (AOV, CR, Abandonments) are accurate. This is the only way we've been able to get accurate reporting data that we trust. Critique is that the App is 'sensitive' and displays lots of 'warnings' for issues that are not really issues, so having an ongoing dialog with customer care is key (we signed up for the Enterprise version to have them manage these issues directly).
As I have now received clarification from Bianca at LittleData in regards to uninstalling and removing code, I am changing my review of this app.
UPDATE:
Constant price changes and rises makes this app way harder to recommend. Having a free tier is nice, but the limit is very low. It wouldn't be a problem if the next price tier was reasonable. Now it costs over 120 USD (like ~530 PLN) with only orders limit lifted to the point that most small business will never reach, or reach in years (266 orders per day). There is definitely a price tier gap for smaller ones (like 1000 orders for 20 USD or something).
ORIGINAL:
Game changer and no-brainer if you take your Shop analytics seriously. It fixed Shopify issue with lost GA transactions instantly. PS: I only would like to see "cheaper" plan as 1500 orders limit in the basic plan is way too much for most of the shops at the beginning.
Thank you so much for taking the time to review our app. We appreciate the feedback and we'll take into consideration your suggestion.
Will update review once I have issue resolved. I have a major ocnnection issue they've been accomodating and deserve a 5 star, however, I can't see where my plans cost is set, I couldn't do connection, slow responses, and now two invoices that have false bills on them. They did reply... will update when I have been refunded, applcation functionality isn't working yet it's promising. Will update this asap problems are resolved, hopefully sooner than later.
Hi, Bianca here - Head of Customer Support - we appreciate your feedback and we apologise for your experience.
We have tried to contact you a number of times, to perform an audit and help get the setup running.
As for the refund - we have requested it from Shopify when you notified the team, but unfortunately we do not have any control over the refund process.
Please contact us if you wish to resume your trial.
Thank you!
Free trial finished and we got charged 3x in one day. Really put us off ever using / trusting this app again.
Hi! Bianca here — Head of Customer Support. Thanks for taking time to provide some feedback!
Unfortunately there was an error with the payment processor and you were charged multiple times. We apologise for the inconvenience and we want to confirm that the charges were fully refunded. We can offer you another free trial to continue testing our app.
Please feel free to reach out to our Support team for any questions.
Thank you!
Absolutely zero value in this app the native shopify integration is absolutely fine. It messes up all your connections later down on road.
Hi, Bianca here - Head of Customer Support - we appreciate your feedback and we apologise for your experience.
Unfortunately what you were expecting - advice on campaign performance - is beyong the Littledata app scope.
I have spent well over 30 hours trying to connect my store > recharge > google analytics and google ads using this app and I was unsuccessful. The support staff refused to help. It's an unnecessary app and was sold on marketing claims made on their website. It all sounds good but reality is, it simply did not work. Had the support staff taken a small chunk out of their day to help me with the initial set up, I would have paid for this app indefinitely - without probably ever using it. I wouldn't waste your money monthly - just take the time to set up the various connections on your own or seek someone who can. Thanks.
Hi! Jared here — Head of Customer Success. Thanks for taking time to provide some feedback!
While we’re always always happy to dig in and troubleshoot any issues that may arise with our app, issues stemming from third parties and incorrect setups of those tools prevents our app from providing the accurate ecommerce events that you’re looking for.
Despite your prior setup issues with external tools and third party apps, our Support team offered to step in to audit your setup. We requested access to your Analytics account so we could take a closer look at any setup issues that we noticed, but we didn’t hear back from you regarding this. You’re free to respond so we can pick up where we left off!