Langwill: Language Translate

Langwill: Language Translate

Reviews (1,221)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

September 1, 2022

The app seems to be working fine, the UI is responsive and clear. The support team is fast and helpful.

Supersymmetry
Lithuania
About 9 hours using the app
Channelwill replied September 2, 2022

Hello Supersymmetry,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

March 21, 2022

I used this app and really helped translate my store for free and great customer service really good !!

GetYPS
Israel
About 8 hours using the app
Channelwill replied March 22, 2022

Hi there,
Thank you so much for your support! And we are so glad that we can get your approval and we can help you with your store! Feel free to contact us again if there is anything we can help with! ❤️
Best regards,
Ruby from Etranslate team

September 7, 2022

A very simple app to set up and use. Customer service resolved an issue within minutes and this is the perfect add-on for our site. AMAZING!

Luxalete Athletics
United States
About 8 hours using the app
Channelwill replied September 7, 2022

Hello Luxalete ,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

July 20, 2020

The customer service is really good as they actively reply my inquiries. Though the translated page cannot follow perfectly the template of the original page.

World Wisdom Limited
Hong Kong SAR
About 7 hours using the app
July 17, 2023

This app is rubbish, I chose the 19.99 per month plan. As a result, the translation language can never be accessed, no matter how to shut down and restart, or refresh. Image translation can only translate media sources, not details pages. Asking customer service is a waste of time. They don't listen to what the customer's question is and answer it randomly. I'm so annoyed at wasting an afternoon of my time. The bill is still there after uninstalling it. I am currently contacting Shopify to cancel the bill

JJparty
China
About 7 hours using the app
Channelwill replied July 18, 2023

Thank you for bringing this issue to our attention. We apologize for the inconvenience and frustration you experienced with our translation app. We take customer feedback seriously and will work to address the issues you mentioned, including improving our customer service. We understand that you are seeking to cancel the bill through Shopify and we will ensure that this is processed promptly. Again, we apologize for any inconvenience caused and appreciate your feedback.

-nona

January 18, 2022

It is really very good app. Awesome customer support. Very happy for there service. Like to use on other website as well also tell every one to use it. Fantabulous service desk. Within on time that also free of cost.

Glamour vintage
United Arab Emirates
About 7 hours using the app
Channelwill replied January 18, 2022

Hi, friends at Glamour vintage,

Thank you so much for your support and trust! We are so glad that you can ask us for help! And we are so happy to solve the problems for you! Your words mean a lot to us and we will try our best to do better!

Wish you all the best!😘

Sincerely,
Etranslate team

May 17, 2022

Great app and support. Thank for offering such free features. One you have the app in hand its quite easy to translate your shopify website

parfumeurs-du-monde
France
About 7 hours using the app
Channelwill replied May 17, 2022

Hello there,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
ETranslate team

July 12, 2022

Great autotranslation and you can still change anything you would like. They are really helpful with their online chat, too.

monimonimaus
Peru
About 6 hours using the app
Channelwill replied July 13, 2022

Hello monimonimaus,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

October 21, 2023

Die App macht was es soll und ist günstig. Ich wäre tatsächlich aber auch nicht bereit mehr zu zahlen. Den es ist die mit Abstand langsamste App die ich in meiner Jahrelangen Erfahrung bei Shopify sammeln konnte. Ich rede hier nicht vom Übersetzen sondern vom bloßen öffnen der App das dauert teilweise mehrere Minuten und ich muss wieder die App schließen und es mehrfach probieren bis es funktioniert. Es liegt weder an Shopify an meinem Internet oder Computer alles läuft flüssig nur diese App nicht. Wenn ich auf Übersetzen gehe das gleiche wieder. Dann wenn ich auf eine Sprache gehe usw. also die App macht wirklich was es soll und wenn der Preis nicht akzeptabel wäre hätte ich es und das obwohl ich es erst heute installiert habe bestimmt 50 mal gelöscht, ich bin bestimmt 20 Jahre gealtert wegen dieser App und tue es immer noch. Wenn Ihr für eine Aufgabe 10 Minuten einplant erhöht es lieber auf 45 Minuten (Kein Witz) durch diese unterirdische Geschwindigkeit dauert es mindestens wenn es gut läuft im durchschnitt 4-5 mal länger. Wenn es schlecht läuft 10 mal.

Man sagt Zeit ist Geld und wenn ihr nicht viel Zeit habt dann lieber mehr zahlen. Ich hatte einige wenige Stunden geplant dauern wird es aber wahrscheinlich eine Woche. Aktuell habe ich die Zeit also lohnt es sich.

Aso und nicht alles wird Übersetzt. In der App zeigt es an das alles Übersetzt wurde aber Fehlanzeige. Man klickt drauf es hat es wirklich übersetzt aber es überträgt es nicht auf die Website, ich dachte Okay vielleicht muss man warten bis es Synchronisiert etc. aber Fehlanzeige, wie man das gefixt bekommt keine Ahnung. Kann es nicht Manuell übersetzten weil es eben schon übersetzt ist und das korrekt wird nur nicht auf den Shop übertragen.

Vérsulo
Germany
About 6 hours using the app
Channelwill replied October 22, 2023

Hallo zusammen,

vielen Dank für Ihr Feedback. Wir entschuldigen uns für die langsamen Ladezeiten und alle Unannehmlichkeiten, die Ihnen dadurch entstanden sind. Wir arbeiten ständig daran, die Geschwindigkeit und Leistung unserer App zu verbessern. Was die Übersetzungsprobleme angeht, so werden wir alle Bugs oder Störungen, die das Problem verursachen könnten, untersuchen und beheben. Wir bedanken uns für Ihre Geduld und Ihr Verständnis und hoffen, Ihnen in Zukunft ein besseres Erlebnis bieten zu können.

Mit freundlichen Grüßen,
Sophie | Etranslate Support

July 7, 2022

Shermelia was incredible! Top notch support who not only explained what needs to be how done, but also helped me and did many things in my place! Amazing app, amazing customer support. Not too familiar with source code, and even that I was assisted with! Guys, if you are looking to integrate a multi-language app, ET Language Translate IS THE WAY! I am so excited about how great and smooth all of this was. 1000000% recommend!

PWS
Latvia
About 6 hours using the app
Channelwill replied July 11, 2022

Hello PWS,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team