Langwill: Language Translate

Langwill: Language Translate

Reviews (1,219)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

June 10, 2022

When I first installed this app everything was smooth and running very well on the live website, until I ran out of " words " for automatic translation. I didn't buy any words and started to do the translation manually. Now because I don't have any words, I can't update the online store pages content from Shopify Admin Panel nor manually update to the website languages. When I reached out to support they said : You need to buy " Words " in order to keep updating your pages content or manually update the translated content. But then made me wait 48 hours so the page content can be updated, after the 48 hours passed they had not even updated a word. Pure SCAM, Low functionality with limited options and a very Bad customer Service as sometimes I swear it feels like am speaking foreign language with them not English.

Universally Original
Spain
5 months using the app
Channelwill replied June 10, 2022

Hello Universally Original,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Etranslate Team

Edited March 26, 2022

I use this App to translate my store into different languages. It has a rule feature that works best for persons who would like the English language to be translated with the exception of a few words. The representatives are always on hand to assist with any issues that may come up. I like how quick and efficient they are.

Valmurr Wigs Wefts And More
United States
6 days using the app
Channelwill replied April 6, 2022

Hello Valmurr Wigs Wefts And More,

We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

August 19, 2022

Estou feliz com atendimento do suporte deste aplicativo. Recomendo a todos os usuarios este app. Obrigado

maycompras.com
Brazil
6 days using the app
Channelwill replied August 19, 2022

Olá maycompras.com,

Muito obrigado pela sua aprovação, e estamos muito felizes que você esteja satisfeito com nosso aplicativo e serviço!!!🤩
Estamos sempre aqui se você precisar de nossa ajuda ou se houver algo em que possamos ajudar!

Beijos!🥂

Atenciosamente,
Etranslate Team

November 8, 2022

I haven't opted for a paid plan yet, but the customer service staff helped me a lot, thank you guys.

surfcuz
China
6 days using the app
August 13, 2022

It was such a great and pleasure experience to be assisted by advisor of this app. So kind and immediate response!

CHICXCHIC
South Korea
6 days using the app
Channelwill replied August 16, 2022

Hello CHICXCHIC,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

May 16, 2023

I like this app. They have really good online customer service. I am willing to recommend it to all. 5 Stars!

OLUOLIN
China
6 days using the app
May 26, 2022

非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒非常棒

EOSSIO
China
6 days using the app
Channelwill replied May 28, 2022

你好 EOSSIO,

非常感谢您的认可,我们很高兴您对我们的应用程序和服务感到满意!!!🤩
如果您需要我们的帮助或有什么我们可以帮助的,我们总是在这里!

干杯!🥂

最好的祝福,
Etranslate Team

November 24, 2022

I really like the customer service's fast response! They answer my questions almost instantly, I recommend this app!

Vashome.cz
Hungary
6 days using the app
March 11, 2022

Verx good translation app. The only thing is, that you always have to manually write to support to receive new word credits. But the depositing of new credits was done within 2 minutes and it was for free!

Vintage Spirit
Germany
6 days using the app
April 19, 2022

Teşekkür ederiz, çok başarılı bir uygulama. Sitemizi, ingilizce, arapça ve almancaya çevirmemizde yardımcı oldular.

LEATINN LEATHER WEAR
Türkiye
5 days using the app
Channelwill replied April 19, 2022

Merhaba LEATINN LEATHER WEAR,

Sizi burada görmekten mutluluk duyuyoruz! Deneyiminizi bizimle paylaştığınız için teşekkür ederiz. Siz değerli kullanıcılarımıza mümkün olan en iyi hizmeti sunmak bizim için bir zevktir. Size yardımcı olabileceğimiz başka bir konu varsa lütfen bize bildirin, canlı sohbet veya e-posta yoluyla bize ulaşabilirsiniz, 7/24 yardıma hazırız. Bir dahaki sefere size tekrar hizmet edebileceğimiz zamanı sabırsızlıkla bekliyoruz. İyi günler!

Saygılarımla,
Shermelia | Etranslate